All agency contracts are paid to the agency's account. Your agency’s balance will be sent to you on a schedule you set, or you can access your funds at any time in your Accounts menu (∨) > Settings > Get Paid. The options are all the same as for individual freelancers. How you manage your agency's earnings from there is up to you.

  • The agency (not clients) is responsible for paying agency members. Payments from agencies to agency members are not protected or facilitated by Upwork.
  • How much the agency members are to be paid is determined by the agency and the agency members.
  • Agencies are responsible for maintaining proper tax records and worker classification. Agency members may be classified as either freelancers or employees of their agency. Please also see the Upwork User Agreement.

Payment Terms

Payment terms for agencies are the same as for independent freelancers. There are service fees which vary by client. Hourly payments follow a weekly billing cycle. Bonuses and fixed-price payments are available to you 5 days after the client submits payment. As earnings accrue to your agency account they may be withdrawn on-demand, or they’ll be sent automatically on a predetermined schedule.

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