Learn about Upwork’s identity verification badge — how to get it, what it costs, how long it lasts, and how it helps you stand out to clients.
What’s the identity verification badge?
The identity verification badge is a blue check mark next to your name that lets anyone who sees your profile know we’ve taken steps to verify your identity. This can help you stand out to clients and may increase your chances of getting offers. You get the badge by spending 35 Connects and completing identity verification.
How do I get the identity verification badge?
You can get the badge by spending 35 Connects and successfully completing identity verification:
- Go to Account settings (desktop) or Settings (mobile) > Identity Verification
- Select Spend 35 Connects to get an IDV badge. If you don’t have enough Connects, you’ll see an option to purchase more
- Complete the identity verification process within seven days of spending your Connects
Note: If you don’t complete the verification process within seven days, your Connects will not be refunded and you’ll need to start over. Learn more about the identity verification process.
Will I get my Connects back if I can’t complete identity verification?
No, Connects aren’t refundable if you’re unable to complete verification for any reason, including not finishing within the seven-day timeframe.
Do I have to purchase the identity verification badge?
Not in all cases. However, if you want to be able to apply to jobs for U.S. or U.K. freelancers, we'll ask you to verify your identity and spend 35 Connects to get the identity verification badge. If you don't want to purchase the badge, you can still apply to most other jobs on Upwork. However, you won’t be able to submit proposals for U.K.-only or U.S.-only jobs without purchasing it.
Does the identity verification badge have to be renewed — does it expire?
Yes. The badge is valid for three years. We may request additional verification during that time, but you won’t have to use Connects in those cases.
How long does the badge take to appear?
The badge should appear within three business days of successful verification.