Articles in this section

Government ID Verification

We know that security is important to you and your clients. Trust is always very important, since it is the foundation of any great working relationship. To help create an envir...

ID Verification Badge

Successful and lasting client-talent relationships in our community start with a strong foundation of trust. To help ensure a professional, secure marketplace that everyone can ...

Location + Government ID Verification

This article is about verification requests that send you to a form asking for your (1) government-issued ID card or passport, and (2) a document that verifies your residency. ...

Troubleshoot Video Verification

Upwork strives to be home for work, for freelancers and clients alike. This means working to keep everyone safe with features like identity verification. In some cases, we ask u...

Selfie ID Review Process

This article relates to the “Selfie Identity Review” process only. For information on other types of identity verification go here. We routinely ask freelancers and clients to...

Know Your Customer (KYC) Identity Information

Know Your Customer (KYC) is a program developed by the U.S. Dept. of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and does wh...

Types of ID Verification

We know that trust and security are priorities when you collaborate through Upwork, and we take steps to protect our community and make Upwork as safe and secure as possible. In...

Verify Location for US Only Jobs

This article provides information to freelancers in the United States (U.S.) who want to submit proposals to U.S. only jobs. If you have been asked to verify your location for o...

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