ID Verification Badge

As we continue our work to help make sure Upwork is a secure marketplace that clients and freelancers can trust, we are moving toward requiring all freelancers to verify their i...

Government ID Verification

You may be asked to upload a government-issued ID to confirm your identity on Upwork. In most cases, we’ll be able to verify your identity within minutes. In other cases, we may...

Selfie ID Review Process

This article relates to the “Selfie Identity Review” process only, for information on other types of identity verification click here. We routinely ask freelancers and clients ...

Video Verification

In some cases, we ask users to have a brief video chat to verify their profile. The call should take less than ten minutes and we will ask you a few questions about the informat...

Location + Government ID Verification

U.S. freelancer trying to access location-specific jobs? Go to Find Work to confirm your location. This article is about verification requests received that sends you to a form...

Troubleshoot Video Verification

In some cases, we ask users to have a brief video chat to verify their profile. The call should take less than ten minutes and we will ask you a few questions about the informat...

Know Your Customer (KYC) Identity Information

Know Your Customer (KYC) is a program developed by the U.S. Dept. of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and does wh...

Types of ID Verification

We routinely ask freelancers and clients to verify their identities to help protect our community and ensure that Upwork stays safe and secure. This is covered by the Upwork Ter...

Verify Location for U.S or U.K Only Jobs

This article provides information to freelancers in the U.S. and U.K. who want to submit proposals to U.S. or U.K. only jobs. If you have been asked to verify your location for ...

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