Identity Verification

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Government ID verification

To build trust, we may ask you to upload a government-issued ID to confirm your identity. In most cases, we’ll be able to verify your identity within minutes. Learn more about ...

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Identity Verified badge

To help ensure a professional, secure marketplace that everyone can trust, freelancers will verify their identity to earn an Identity Verified badge on their profile. Learn mor...

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Know Your Customer (KYC) Identity Information

Know Your Customer (KYC) is a program developed by the U.S. Department of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and do...

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Location and government ID verification

To build trust, we may ask you to confirm your identity and your location. In most cases, we’ll be able to verify your identity within minutes. Learn more about identity verifi...

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Selfie ID review process

This process has been changed. Learn more about visual verification or identity verification.

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Troubleshoot identity verification

When you’re asked to verify your identity, you’ll need to start the process on your computer and complete the process on a mobile device with a working camera. Learn more about ...

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Verify location for U.S.-only jobs

Clients who want to work with freelancers located in the United States can post jobs that only allow U.S. freelancers to submit proposals. If your profile states your location ...

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Verify your identity

In a virtual work world, knowing that people are who they claim to be is a vital part of safety and security. That’s why we routinely ask freelancers and clients to verify thei...

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Verify your phone number

We ask you to verify your phone number before posting a job or submitting a proposal. This helps us protect the safety of our marketplace, reducing scams, spam, and fraud. You c...

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