As we continue our work to help make sure Upwork is a professional, secure marketplace that clients, freelancers, and agencies can trust, we are moving toward requiring all earn...

You may be asked to upload a government-issued ID to confirm your identity on Upwork. In most cases, we’ll be able to verify your identity within minutes. In other cases, we may...

This article relates to the “Selfie Identity Review” process only, for information on other types of identity verification click here. We routinely ask freelancers and clients ...

This article is about verification requests that send you to a form asking for your (1) Government-issued ID card or passport and (2) Residency verification document.  Did you r...

In some cases, we ask users to have a brief video chat to verify their profile. The call should take less than ten minutes and we will ask you a few questions about the informat...

Know Your Customer (KYC) is a program developed by the U.S. Dept. of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and does wh...

We routinely ask freelancers and clients to verify their identities to help protect our community and ensure that Upwork stays safe and secure. This is covered by the Upwork Ter...

This article provides information to freelancers in the United States (U.S.) who want to submit proposals to U.S. only jobs. If you have been asked to verify your location for o...