ID Verification Badge

As part of our efforts to keep Upwork safe, secure, and fraud-free, we periodically ask users to go through identity checks. Freelancers can earn an “Identity Verified” badge to...

Government ID Verification

You may be asked to upload a government-issued ID to confirm your identity on Upwork. In most cases, we’ll be able to verify your identity within minutes. In other cases, we may...

Selfie ID Review Process

We routinely ask freelancers and clients to verify their identities to help keep Upwork safe. If you received a request linking you to these instructions, you have been chosen t...

Video Verification

In some cases, we ask users to have a brief video chat to verify their profile. The call should take less than ten minutes and we will ask you a few questions about the informat...

Location + Government ID Verification

U.S. freelancer trying to access location-specific jobs? Go to Find Work to confirm your location. This article is about verification requests received that sends you to a form...

Troubleshoot Video Verification

In some cases, we ask users to have a brief video chat to verify their profile. The call should take less than ten minutes and we will ask you a few questions about the informat...

Know Your Customer (KYC) Identity Information

Know Your Customer (KYC) is a program developed by the U.S. Dept. of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and does wh...

Types of ID Verification

Click here if you’re looking for more information on the ID Verification Badge. We routinely ask freelancers and clients to verify their identities to help protect our communit...

Location Verification

If your profile's location says United States or United Kingdom (this is based on your Settings > Contact Info > Location), we'll be confirming your location before you ca...

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