Identity Verification
Articles in this section
Government ID verification
To help build trust on Upwork, we may ask you to verify your identity by uploading a government-issued ID, which usually only takes a few minutes. If verification is requested, ...
Continue readingIdentity Verified badge
This article explains the Identity Verified badge, shown as a checkmark next to your name after your identity is confirmed. You will be notified when it is time to verify and wi...
Continue readingKnow Your Customer (KYC) Identity Information
Know Your Customer (KYC) is a program developed by the U.S. Department of Treasury, as part of the U.S. Patriot Act. It exists to ensure a person is who they say they are and do...
Continue readingLocation and government ID verification
This article explains the steps required for verifying your identity and location to ensure trust and security on Upwork. It covers the documents you need to provide and outline...
Continue readingSelfie ID review process
This process has been changed. Learn more about visual verification or identity verification.
Continue readingTroubleshoot identity verification
When you’re asked to verify your identity, you’ll need to start the process on your computer and complete the process on a mobile device with a working camera. Learn more about ...
Continue readingVerify location for U.S.-only jobs
Clients who want to work with freelancers located in the United States can post jobs that only allow U.S. freelancers to submit proposals. If your profile states your location ...
Continue readingVerify your identity
In a virtual work world, knowing that people are who they claim to be is a vital part of safety and security. That’s why we routinely ask freelancers and clients to verify thei...
Continue readingVerify your phone number
We ask you to verify your phone number before posting a job or submitting a proposal. This helps us protect the safety of our marketplace, reducing scams, spam, and fraud. You c...
Continue readingGet Support
Log in for personalized service and assistance.
