How to share documents, files, and more on Upwork

Learn how to share files, documents, and screenshots safely with clients or freelancers on Upwork using Messages, Dropbox, or secure screen sharing.

What options do I have on Upwork for sharing documents, files, etc. with a client or freelancer?

You can share files, documents, and other information using: 
 

• Upwork Messages

Share files directly in your conversations in Upwork Messages. Just drag and drop the file into the message box, or use the paperclip icon to attach it.

Any file you share will appear in the Files & Links panel — just select the (...) menu in the top right of the conversation to find it quickly.

Note: Each file must be under 1 GB to be uploaded.
 

• Dropbox 

Need to share something from your Dropbox? Select the attachment icon in Upwork Messages, choose Share via Dropbox, and follow the prompts to connect your account. Once connected, you can select and send files right from messages.
 

• By sharing your screen

On a video call through Messages, you can screen-share in real time. It’s a helpful way to review work together or walk through a project — all while keeping sensitive files secure.

When you join a video call, select the screen share icon to choose what you'd like to share.
 

• By sending a screenshot

Learn about taking and sharing screenshots on Upwork.
 

• By giving access to your systems

Clients and freelancers may use tools outside of Upwork — like file-sharing platforms, databases, or project management systems — to help scope work before a contract begins.

If you do, just keep these best practices in mind:

• System access before a contract starts should only be used for project scoping. All communication must remain on Upwork until a contract is in place, per our Terms of Service

• Do not share personal contact information before a contract is in place on Upwork

• Avoid sharing sensitive data

• Limit permissions whenever possible

What file types can I upload on Upwork?

Most file types are accepted. This includes .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The supported file types are the same everywhere attachments are available (proposals, job posts, projects, messages, etc.).

Unsupported file types

.ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jar, .jse, .lib, .lnk, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb, .skp, .sys, .vb, .vbe, .bs, .vxd, .wsc, .wsf, .wsh