If you realize after you submit a proposal that you should have proposed different rates or terms, don’t worry — you can still make changes until the client makes an offer or rejects your proposal.
- Go to Find Work › Proposals
- Find the relevant proposal on the Active tab
- Open the proposal, then choose Change Terms
- Enter the new terms you want to propose
If you decide to make changes after you start interviewing with a client, be sure to let them know and that they acknowledge the changes. This can help ensure the client understands which proposal terms they are considering for the contract and help prevent misunderstandings.
A change in terms might include, for example, a different hourly rate, a price change, expected completion timeline, work process or submission format that you described in your original proposal, including who is doing the work for a fixed-price job. (You can have someone else work on a fixed-price job if the client agrees, but you cannot let someone else log hours for you on an hourly contract — letting someone else log hours under your name is fraudulent billing and is a violation of Upwork’s Terms of Service.)
Keep in mind that the client will only see your full rate including the Upwork Service Fee.
Once a client has accepted your terms and made an offer, you cannot change the terms of a proposal unless the client agrees to the change. Changing the terms without approval from the client after they send the offer is a violation of Upwork’s Terms of Service. Likewise, the client will also need to get your approval for changes to the job after you accept the offer.
If you realize that you cannot complete the contract with the current terms and the client does not agree to a change, you may need to close the contract. We encourage you to try to work this out with the client first and to let them know if you decide to end the contract — it’s always best if everyone is aware and knows what’s going on.