We've created a guide to agencies to help you decide if an agency is right for your project needs. Agency members appear in search results and your list of proposals differently than independent freelancers. This lets you know there’s an agency involved and helps you evaluate both the individual freelancer and the agency as a whole. You can invite an agency member to a job and communicate with them on behalf of the agency.
Remember, to hire the agency—you’ll need to hire a member of the agency. When you hire an agency member, the agency will be notified at every step and may choose to be involved in the relationship. They may negotiate the rates, participate in the interview, or even remain involved during the contract. It’s up to the agency to decide how to manage their relationships with their members. Most importantly, all contracts with an agency member are paid to the agency, rather than the freelancer named on your contract. The agency’s payments to their team are done privately outside of Upwork.