Enable Teams

Each company starts out with one team. If you need more, you as company owner can request to enable this feature. Contact Customer Support by clicking here to discuss your team organizational needs. Once the teams feature has been activated on your account, you can create a new team.

To create a new team:

  1. Go to the Accounts menu > Settings > Teams > Create a New Team
  2. Enter desired team name
  3. Select “Create Team”
  4. To contract freelancers under your new team, simply select the appropriate team’s drop down when posting a new job

To learn more about how you can use teams to group your contracts, click here.

Have more questions? Submit a request


Choose your user type
Please select...
  • Freelancer
  • Client
  • Agency
Select your issue category and subcategory
Please select...
Frequently Asked Questions
Provide more details:
Provide more details:
  • Discuss with Upwork Community
Provide more details:
The contract you have issues with:
Your Client/Freelancer’s name:
Attachment (for example, screenshots):
Add Files

    Your request has been submitted

    Your ticket number is XXXXXXXXX
    We will email you as soon as we can.

    Our apologies. Something went wrong.

    Your ticket was not submitted.
    For immediate help, please check out the options to the right.
    • Chat with Customer Service
    • Discuss with Upwork Community

    We’ll start a video chat with you. Please make sure you use a desktop device with a camera to continue the process. Also, allow Upwork temporary use of your camera and microphone. You may disable this access after the chat session.

    If all of our agents are busy when you attempt to chat, please hold, and one of our agents will be with you shortly.

    Powered by Zendesk