In this article, you'll learn about Upwork's Business Plus plan, which offers access to the top 1% of talent, on-demand hiring support, and exclusive benefits like curated talent lists, 24/7 support, enhanced reporting, and premium training. There’s no subscription fee — just a service charge on freelancer payments — and monthly invoicing is available for eligible clients. - AI helped create this summary
Business Plus is a membership plan that helps you hire more efficiently with access to the top 1% of talent on Upwork and on demand hiring support. There’s no upfront commitment, so you can hire with ease and get work done faster.
Business Plus plan members pay a service charge of 10% on payments to freelancers, with a discounted fee of 8% for eligible clients in the U.S. who pay with a checking account.
Benefits of Business Plus
Business Plus builds on the additional features and services already available on Upwork's talent marketplace with additional benefits:
- Instant access to Expert-Vetted freelancers, the top 1% of talent on Upwork, pre-screened by our Talent Managers and experts in their field
- Shortlisting of talent to help you find the best match quickly. For most job categories, you can request a curated talent list for each public job post, which we’ll deliver within two business days
- 24/7 support available via chat, email, and phone
- Premium resources, including expert-led training sessions and personalized support through live webinars and office hours
- Additional reporting and dashboard insights
- Monthly invoicing through Net-30 payment terms that give you flexible payment options, requiring an application and approval
Business Plus fees
There is no monthly subscription fee for Business Plus. Instead, you’ll pay Upwork a 10% fee on the payments you make to freelancers. We offer a discounted Business Plus Fee of 8% for eligible clients in the U.S. who pay with a checking account.
You may be subject to additional fees, depending on how you use Upwork. Learn more about the fees to use Business Plus here.
Change your membership to Business Plus
Only admins on a client account change a membership. If you don’t have owner or admin full permissions, you won’t be able to change the membership plan for your company.
- Go to Settings > Membership Settings
- Choose Upgrade membership
- Select Confirm. Your membership plan will change immediately
Frequently Asked Questions
The Marketplace plan includes:
- Upwork’s global freelance marketplace
- Access to AI-powered features
- Collaboration and project tracking tools
- Standard reporting
- Flexible payment options
Business Plus includes everything in Marketplace, and also:
- Access to Expert-Vetted talent
- Sourcing and shortlisting services
- 24/7 premium customer support
- Dashboard and reporting insights
- Live webinars and office hours
- Monthly invoicing through Net-30 payment terms by application
Enterprise includes everything in Business Plus, and also:
- Dedicated account and program management
- SSO and integrations
- Approvals and custom workflows
- Customized invoicing
- Compliance services subscription
Business Plus is free to join, and when you hire on Upwork, you pay an 8% or 10% Business Plus Fee on all payments that you make to freelancers for fixed-price and hourly projects, Project Catalog projects, and bonuses.
There is no commitment or subscription fee, making it easy for you to start now. Learn more about the fees to use Business Plus here.
Business Plus clients based in the U.S. may be eligible to apply for monthly invoicing with 30-day payment terms. The application process requires you to provide details and documentation about your business, including banking and trade references.
Upon submission, the Upwork team will review your application and email you with our decision within five business days.
Upwork Business Plus gives you 24/7 customer support through live chat, email, and phone.
As a Business Plus customer, on demand support can be accessed through your dashboard or the question mark in your navigation bar.
As you begin, you can take advantage of new user onboarding training for each team member.
You’ll also unlock the opportunity to partner with Talent Specialists, our internal team, to help source and shortlist talent.
To earn an Expert-Vetted badge, freelancers go through a pre-screening process with our Talent Managers that evaluates their expertise and soft skills. Expert-Vetted badges are only available for certain work categories, and the badge only displays to Business Plus and Enterprise clients.
You can find Expert-Vetted talent by filtering your searches for Expert-Vetted.
With Business Plus, you’ll unlock the services of Upwork’s Talent Specialists, our internal team, who will help source and shortlist talent for your job posts within two business days.
Talent sourcing and shortlisting can be requested within your job post or through your proposal manager for any job post.
Your dashboard, located on your home page, gives you quick access to user and team activity, weekly spend, your active contracts, and more.
Reporting insights, found within the Report tab of your navigation bar, give you detailed information about your time and spend on Upwork. As a Business Plus client, you’ll have access to a talent performance report and a contract audit report in addition to the standard reports available with a marketplace plan.