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To make sure our desktop app works for as many people as possible, it supports a wide variety of Linux operating systems. Here are tips on installation and the most common troubleshooting steps for a variety of Linux distributions.
If app installation using graphical install tools fails, please try running the install from the command line.
On 64 bit:
$ sudo dpkg -i upwork_amd64.deb $ sudo apt-get -f install
On 32-bit:
$ sudo dpkg -i upwork_i386.deb $ sudo apt-get -f install
Install the Upwork package and then install the beesu manually. If app installation using graphical install tools fails, please try running the install from the command line.
GUI installation
- Open the folder containing the package
- Right-click to show the context menu and select Open With Software Install
Command line installation
On 64-bit:
$sudo dnf -y --nogpgcheck install upwork_x86_64.rpm
On 32-bit:
$sudo dnf -y --nogpgcheck install upwork_i386.rpm
Beesu:
$sudo dnf -y install beesu
App installation using graphical install tools isn't possible. The zypper subsystem caches the packages and without clearing the cache, it will install the previous version. Simply removing the app doesn't help. Please run install from the command line as shown.
On 64-bit:
$ sudo zypper remove - upwork $ sudo zypper clear --all $ sudo zypper install upwork_amd64.rpm
On 32-bit:
$ sudo zypper remove - upwork $ sudo zypper clear --all $ sudo zypper install upwork_i386.rpm
Installation on Centos 7 isn't possible due to lack of certain necessary libraries. Please use a supported Linux distribution.
This issue affects Ubuntu pre-17.04, Fedoras, and other Red Hatoids. To resolve the issue, install a Gnome extension: TopIcons Plus.
- TopIcons Plus requires GNOME Shell 3.16 or newer, which can be found in Software Center or installed via the command line (command varies per OS distro)
- You may need to restart your session if the plugin is not immediately recognized by the Gnome shell
- After completing the items above, the Upwork icon should appear in the tray on the next launch of the Upwork app
Alternatively, beginning in Ubuntu 11.04, icons don't appear in the system tray by default. You'll need to add the app to your list of allowed apps for convenient access in the systray. It was fixable for 11.04 by one CLI command, or by Dconf Editor (see previous link). Starting Ubuntu 13.04 this ability was removed, but there is a workaround. Root privileges and restarting the computer will be necessary. Alternatively, if you want to see an icon in the tray you can turn on Notification Area on the Panel, and you'll see the Upwork icon.
If you upgrade and restart but the app displays the upgrade dialog again, there could be some problems with application dependencies. Try running the update manually from the command line. You can find the downloaded install package in.
~/.Upwork/Upwork/Updates//
For example:
~/.Upwork/Upwork/Updates/4.1.297.0/update.deb
Due to the large variations of Linux distributions and versions, we can't provide answers to all problems you may encounter. Fortunately, we have a large community of users who may already have solved similar problems. Try searching our forums or posting a new question there