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Troubleshoot Desktop App

tracking time app doesn't work, time tracker doesn't work, time tracker is broken, tracking time app not working ✔️ We are making updates to the Upwork Desktop App and starting ...

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About the Desktop App

✔️ We are making updates to the Upwork Desktop App and starting on Monday, Oct. 30, 2023, we will gradually send out an automatic pop-up notification to customers to complete th...

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Activate Screenshot and Webcam for MacOS Mojave and Newer

If you are having trouble with your webcam, microphone access, or taking screenshots, you may simply need to change permission on your MacOS (Operating System). Depending on you...

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Allow Cookies and Tracking Content in Mozilla Firefox

To use Upwork to its fullest on Firefox, you’ll need to allow cookies and tracking content. We use these settings to give you a better experience on Upwork’s website. To allow c...

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Enable Third-Party Cookies in Supported Browsers

Like most sites, Upwork employs cookies on our pages. We know that your privacy is important to you so we only use them when it’s important to do so — such as for personalizing ...

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Install the Desktop App

Having trouble after the update? Learn more here. To make work more convenient, we developed the Upwork Desktop App. This app lets you track your time, message with clients, a...

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Log time with Time Tracker

Having issues with the Time Tracker? Check out our troubleshooting articles. If you use a Linux operating system, go here. For Windows and Mac operating systems, go here. ✔️ We ...

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Troubleshoot Desktop App (Linux)

✔️ We are making updates to the Upwork Desktop App and starting on Monday, Oct. 30, 2023, we will gradually send out an automatic pop-up notification to customers to complete th...

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Troubleshoot Work Diary

Occasionally you may have an issue with your Work Diary –– maybe you forgot to turn on the Time Tracker, accidentally deleted a screen capture, or logged hours under the wrong c...

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