If your Upwork account is suspended due to an expiring credit card, it's easy to update your billing method by adding a new card, PayPal, or bank account to restore access.
I got an email that my Upwork account is suspended because my credit card is expiring. What do I do?
If your credit card is nearing its expiration date, we may place a temporary restriction on your account, and you may see a "financial transactions are limited" error message. This helps ensure that your billing method stays valid and meets the requirements for Upwork’s Hourly Protection.
Don’t worry — we'll email you if this happens, and it’s easy to lift the restriction. Just update your billing method by doing one of the following:
Set a different billing method (like a bank account, for eligible U.S. clients) as your primary
Important: Credit card and PayPal info can't be edited directly. If your details change or the card expires, you'll need to add them as new billing methods.