Upwork Enterprise provides a customized solution for larger companies to find, contract and pay independent freelance talent and other businesses. Upwork Enterprise clients range from fast-growing startups to global Fortune 500 companies and tend to have large teams of experienced hiring managers and hundreds of active projects.
Working with these clients can provide you with access to more high-quality opportunities and a steadier stream of work. This means less time searching and more time spent working.
Finding an Enterprise Project
Most Enterprise projects aren't advertised publicly. Hiring managers first look in a private pool of client-approved freelancers and agencies called a Talent Cloud. When this Talent Cloud network lacks the skills they're seeking, either the client or an Upwork team member helping that client will search the marketplace and reach out to additional freelancers and agencies. These interview invites and offer emails will clearly state that they are from Upwork Enterprise clients.
If an existing client joins Upwork Enterprise
If you have an active contract with a client and they upgrade to Upwork Enterprise membership, your contract will be ended and a new Enterprise contract will be set up. We’ll send you an email with details of the change and instructions on what to do next, and you’ll be able to continue working on your current contract until the new one has started.
Upwork Enterprise contracts generally have a fixed 10% service fee that does not change throughout the duration of a contract. If you are already paying the reduced 5% fee, you’ll still receive this rate for the remainder of that specific contract. Any future contracts with this client will have a flat 10% service fee. Your contracts with other Upwork clients will not be affected by this change and the existing service fees will still apply.
A Talent Cloud network is an Upwork Enterprise™ client's private group of professional freelancers and agencies. Hiring managers sometimes prefer to engage freelancers and agencies who have experience working with their company, and typically search their network first.
Working with an Upwork Enterprise client adds you to their Talent Cloud network, which means you'll be at the top of the list when that client's hiring managers search for freelancers and agencies with your skills. This means more high-quality opportunities for you.
As an added benefit, you can submit proposals for jobs in a Talent Cloud network without spending any Connects. And you can filter and prioritize notifications by Talent Cloud network in your notification settings.
In most cases, you join when you receive a contract with an Enterprise client. Freelancers offered Enterprise projects must complete onboarding tasks, which may include custom agreements or background checks, before accepting the offer and starting the project.
There are two ways to join an Enterprise client's Talent Cloud network
- Submit a proposal to a publicly-posted Enterprise project.
- Accept an invitation to be a member of a Talent Cloud network. This can happen when the Enterprise client wants to assemble a reserve of potential freelancers and agencies before specific project needs arise.
Joining a Talent Cloud network increases your chances of working with that specific client when they have a project. You can become part of multiple Talent Cloud networks, but you'd have to go through the whole process separately for each. They each build their own private pool of preferred freelancers and agencies and set their own criteria for approval.
Requirements typically depend on the client, legal requirements in your location, and the type of engagement. In addition to demonstrating you have the skills to deliver the work, you may be asked to show your experience as an independent contractor. Some ways you may be able to do so include showing that you work with multiple clients and/or have a business entity, license or registration.
For more information on the different types of business entities, click here.
To leave a Talent Cloud permanently, email firstname.lastname@example.org and request complete removal.
On an Enterprise contract, the freelancer fee is a flat 10% for the duration of the contract. The freelancer fee does not start at 20% and does not drop to 5% with Enterprise contracts.