Complete Work on External Platforms. Get Paid on Upwork.
Enterprise clients may ask you to complete work in their secure systems or tools. This is allowed as long as your Upwork contract stays active and payments remain on Upwork.
How does it work?
If selected for a project, you will receive a contract offer through Upwork, along with onboarding instructions. As part of onboarding, you may receive access to an external platform where the work will be completed. You also may be provided login credentials or asked to create an account if prompted. For more about working with larger clients on Upwork, see Work with Enterprise clients.
Is it OK to work outside of Upwork?
Completing work for an Enterprise client on an external platform is allowed, provided that:
- Your contract is active on Upwork
- All payments are processed through Upwork
- You do not move the contract or accept payments outside of Upwork
Important: Always keep your agreement and payments on Upwork
How do payments work?
Payments are processed through Upwork according to the terms of your contract. Depending on the project, compensation may be based on time tracked, completed tasks, milestones, or other defined arrangements. Regardless of where the work is performed, your earnings are paid securely through Upwork.
Where can I find terms and support?
During onboarding, you’ll be asked to review and agree to applicable terms and privacy policies. These guidelines help protect confidential information and ensure secure collaboration.
For questions about your contract or payments, contact Upwork Support. For project-specific questions, use the support resources provided during onboarding.