Reactivate your account

This article explains how to reactivate a closed freelancer account on Upwork. If the account was closed within the past five years, users can log in and follow a reactivation link sent via email. Accounts that included a client profile require support assistance. If an account has been inactive for more than five years or was permanently suspended, it cannot be reinstated. - AI helped create this summary

You can reactivate a closed freelancer account yourself, as long as it’s been less than five years since the account has been closed.

If you had a freelancer account that included a client profile too, you’ll need to reach out to support to reactivate your account (even if you only want to reactivate the freelancer side of the account).

To reactivate your freelancer account:

1. Log in using the username and password of your former account. You can use the email/username option or Single Sign-On (SSO) options (like Google or Apple login) as long as they were formerly connected to your Upwork account
2. You’ll see a message that your account is currently closed. Select the link in the message to generate an email to begin reactivating
3. We will send a message to the email address associated with the account. Open the link in the email to finish reactivating the account
4. The link will redirect you back to the Upwork homepage, where you will be notified that your account was reactivated successfully
5. Log in using the same email address and password. You may be asked to answer your security question

Frequently Asked Questions