The Client Marketplace plan combines the Upwork Basic and Upwork Plus client subscriptions into a single plan.

Under this plan, all clients have access to most of the features formerly exclusive to Plus subscribers only pay a fixed percentage on transactions.

Cost


The marketplace fee is 5%* of all payments (for fixed-price and hourly jobs, Project Catalog projects, bonuses, and BYO contracts).

For example, if your payment is $100, you’ll pay an additional $5 to Upwork.

 

* We do offer a discounted rate of 3% for eligible clients in the U.S. who pay with a checking account. In that case, for example, you’ll pay an additional $3 on a $100 payment. Check to see if you’re eligible here.

 

Benefits


Many features that were only available on the Plus plan will now be available to everyone without a subscription, including:

  • Access to premium talent, including Rising Talent, Top Rated, and Top Rated Plus.
  • Being able to invite up to 30 freelancers to your job
  • Increased report options — Weekly Summary, transactions, Work Diary, budgets, timesheet, time by freelancer, time by activity, and custom export
  • Coworker teams and advanced member permissions settings
  • Activity codes for organizing work on hourly contracts
  • Advanced freelancer search
  • Only pay a fee when you make payments (as opposed to a monthly subscription cost regardless of whether you have an active Upwork project)

 

Frequently Asked Questions

What plans can I choose from now?

The Client Marketplace Plan combines the former Client Basic and Plus into one service plan for one flat fee.

What Upwork products are subject to the new Marketplace fee?

The following are subject to the new marketplace fee:

  • Traditional hourly and fixed-price contracts payments, including bonuses, BYO, expense payouts, and payroll on marketplace contracts.
  • Project Catalog contracts
What are the benefits of the Client Marketplace Plan?

Many features that were only available on the Plus plan will now be available to everyone without a subscription, including:

  • Being able to invite up to 30 freelancers to your job post
  • Increased report options — weekly summary, transactions, Work Diary, budgets, timesheet, time by freelancer, time by activity, and custom export
  • Access to premium talent, including Rising Talent, Top Rated and Top Rated Plus talent.
  • Coworker teams and advanced member permissions settings
  • Activity codes for organizing work on hourly contracts
  • Advanced freelancer search

Since you’ll only pay fees when you have contracts with freelancers or agencies, you’ll only be paying when you’re actively working on Upwork.

Will I be able to message talent directly with this plan, even if I’m not inviting them to a job?

All clients who meet eligibility requirements can message talent directly. Here’s how to qualify:

  • Have a current verified billing method
  • Spent over $1,000 in the past 12 months
  • Have been on the platform more than 90 days
  • Made a payment over 90 days ago
  • Account is in good standing (not on hold)

You can make up to 5 new connections via direct message per day.

What are the Client Marketplace fees?

For each transaction, you’ll pay a flat 5% fee. We also offer a discounted fee of 3% for eligible clients in the U.S. who pay using their checking account (ACH).

How do I know what billing methods I can use?

To see which billing method options are available to you, visit your profile setting here. Note: Based on your location, your options may vary. Learn more about billing methods here.

For which transactions does the Marketplace fee apply?

The Marketplace fee applies to marketplace contracts including fixed-rate and hourly, catalog projects, BYO, bonus payouts, and expense payouts.

It does not apply to the $29.99 fee to post a Featured Job, Enterprise services, or Direct Contracts. Enterprise and Direct Contracts have their own payment structures.

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