Getting started on Enterprise
Articles in this section
✓ Be a client and a freelancer
We know that your work life is multidimensional — that’s why you can use our marketplace as a freelancer, an agency, and a client. You will use the same account to log in to Upw...
Continue reading✓ Complete Enterprise onboarding tasks
Note: For additional information about the onboarding process, visit Manage onboarding tasks. Every Enterprise freelancer contract begins with an onboarding process. This will...
Continue reading✓ Create a team
Teams can help you collaborate within your company and with freelancers. Create a new team Go to Settings › Teams › Create New Team Enter desired team name Select Create Team ...
Continue reading✓ Create another company
You can only have one account, but you can use that account to create more than one company. This is one of the ways we give you the flexibility to achieve multiple goals on Upw...
Continue reading✓ Edit your company information
Accurate contact information helps freelancers and Upwork team members connect with the right people in your business. Your company’s owners and members with admin permissions c...
Continue reading✓ Generate a HAR file for support
When things go wrong, our support team might need technical information to help fix the problem. For example, we might ask for a HAR file, or a log of network requests, to help ...
Continue reading✓ How to contact Enterprise Support
When you need help working on Enterprise, you can get support in several ways. Resources You can find information about working on Upwork and connect with others through these ...
Continue reading✓ Registration troubleshooting
We’re glad to have you here, and we know you’re eager to hit the ground running. If you’re having trouble signing up, we’re here to help. If you’re seeing error 500, error 403, ...
Continue reading✓ Request to be added to an Enterprise account
The easiest way to be added to an Enterprise account is to ask an account administrator to add you. They’ll have a portal in their account to ensure you are set up in the right ...
Continue reading✓ Reset your password or security answer
Can’t log in or verify because you forgot your password or security question? Don’t worry, you can easily reset them yourself as long as you have access to the email you use for...
Continue reading✓ Roles and responsibilities on Upwork
Upwork’s role We’re a marketplace that gives you the tools to connect and collaborate with talent and make payments using our secure payment system. Help you connect with talen...
Continue reading✓ Set up your Enterprise account
Welcome to Upwork, a vast community where you can find the potential to grow yourself and your business in ways that only emerge when you have a trusted, scaleable team. We’re h...
Continue reading✓ Troubleshoot email issues with your Apple account
When you create your Upwork account, you have the option to do so with your Apple ID/email account. However, depending on how you do it, you may unintentionally block us from se...
Continue reading✓ Understand Enterprise billing
One of the benefits you have as an Enterprise client is having more control over how you use and interact with the Upwork platform. This includes financial transactions such as ...
Continue reading✓ Use English on Upwork
When posting on Upwork, we ask that you use the English language. For example, your profile, job posts, and Project Catalog projects should all be in English. If you include any...
Continue reading✓ Use Enterprise Compliance services
As an Enterprise client, we want to give you every tool you need to succeed. One of those tools is compliance services. If your company is enrolled in Enterprise Compliance serv...
Continue reading✓ Use supported browsers
To help you make this your home for work, we support several different browsers so that you can use the one you like the best. We support the latest two versions of these browse...
Continue reading✓ Use two-step security verification
It’s important to keep your personal information protected. One safeguard we provide is two-step verification, which provides an extra layer of security at login and when you ac...
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