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Articles in this section

✓ Add or edit milestones on an Enterprise fixed-price contract

Non-compliance Enterprise clients can add or edit future milestones on fixed-price contracts directly, while editing active milestones may require freelancer approval if testing...

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✓ Block spam proposals

While you can’t block proposals from a specific freelancer or agency, you can help us limit repeat spam attempts by reporting them. We will take action against reported users wh...

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✓ Change job post visibility

Do you want to review the proposals you have before deciding whether you need more? Or are you in the interview and hiring stage and want to stop receiving new proposals?To help...

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✓ Engage talent on Upwork Enterprise

Welcome to Upwork Enterprise, where you can connect and collaborate with a global pool of talent. Here’s an overview of how it works: 1. Post a job Start with a strong job tit...

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✓ Enroll or opt-out of compliance services

As an Enterprise client, we want to give you every tool you need to succeed. One of those tools is Compliance Services.If you enroll in Compliance Services, we’ll determine whet...

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✓ Hire a freelancer with BYO

We know how it feels to work with someone you really trust. If the talent you want to work with isn’t on Upwork, you can still work with them and get the benefits of the Upwork ...

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✓ Hire an agency

To help you complete your projects successfully, you can work with freelancers individually or through agencies, which are groups of freelancers working together. Hiring an agen...

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✓ Interview and negotiate

Once you have found a potential freelancer for your project on Upwork, you'll use our messaging tools to discuss the work, terms, deadline, etc. The interview gives you this opp...

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✓ Make video and voice calls

Better communication leads to better work. You can make a video or voice call on Upwork anytime by using Zoom. You'll start the call right from Upwork Messages and you don't nee...

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✓ Manage onboarding tasks

Note: We're gradually rolling out improvements to the onboarding process. You may see a different experience on our platform than what we describe here. After you’ve found the ...

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✓ Milestones for Enterprise fixed-price jobs

Milestones help structure fixed-price Enterprise jobs into manageable phases with clear deliverables, deadlines, and payments. Compliance and WPP users must set all milestones a...

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✓ Post a job

Whether you need expert help to complete a project or want to grow your business with ongoing collaboration, posting a job is the first step toward connecting with the right tal...

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✓ Rehire a freelancer or agency

We’re excited that you were so happy with your freelancer that you want to hire them again. Luckily, rehiring a former freelancer is easy!Rehire a freelancer or agency Go...

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✓ Review job proposals

Choosing the right talent is key to your success, and reviewing proposals is an important step in making your decision.When you post a job, freelancers can send you their propos...

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✓ Review our minimum hourly and fixed-price rates

We want to be sure people are compensated fairly for work. Upwork does not support contract rates under $3.00 USD per hour for hourly contracts. For fixed-price contracts, the m...

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✓ See supported attachment file types

To help your work flow smoothly and efficiently, most file types are accepted on the Upwork platform. This includes .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The supported ...

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✓ Send an offer

Hiring on Upwork involves sending an offer from your job post, which includes the project details and payment terms. Offers expire after 30 days if not accepted. You can modify ...

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✓ Troubleshoot Upwork Messages

Types of Errors: Unable to Load Messages error or Messages panel fails to load at all (no error displayed) Unable to Authenticate User error While we are always working to impro...

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✓ Understand our compliance assessment

In certain scenarios, it makes sense for a freelancer to be treated more like an employee than a freelancer. In other cases, that differentiation is a legal requirement. Our Upw...

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✓ Use messages

Upwork Messages enables professional communication through chat, video, file sharing, and notes within project-specific rooms. Users can search, edit, or delete messages (within...

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✓ Verified Upwork partner experts

When Upwork freelancers have specialized skills involving Upwork Partner companies, their profile and skills are verified to help you feel the support of trusted experts.How it ...

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