Working with talent

Activities are used to tag your freelancer's time to different types of work, projects, or other trackable items within a single hourly contract. Freelancers can select from the...

To manage team members on your company’s Upwork client account, account owners or team admins can invite users, remove them (if not assigned to active contracts), or adjust thei...

To increase a freelancer’s hourly rate on an active Enterprise Standard contract, select “Increase rate” from the options menu in the contract's settings—this change applies to ...

Reports offer simple ways to track activity on Upwork. Contract history reports allow you to track and manage important aspects of your work like how many contracts are assigned...

At times a freelancer or agency might want to change the feedback they left for you. Before they can edit their feedback, they must contact you and ask your permission to do so....

When work is completed on a fixed-price contract and no further milestones are required, you can end the contract. It’s always smart to talk with your freelancer or agency first...

When the work and collaboration on a contract is done, you can end the contract and leave feedback on your freelancer’s performance.Ending an hourly contractBefore you end a con...

If you have a team of freelancers that is not currently working on a project, the account owner can hide the team so that it won't appear in your list of teams or on other Upwor...

You have two contract options when you create a job post: Hourly Contract: You’ll pay your freelancer an hourly rate ($3.00 USD minimum per hour) for the time they work on your...

Upwork hourly contracts let freelancers log time via time tracker or manual entry, with payments processed weekly. Clients can review logged hours, view activity in the work dia...

Collaboration and teamwork is an important part of any business. When you need to work with someone from your company on Enterprise, you can easily invite a coworker.Invite a co...

We understand the importance of giving and receiving feedback. When you provide feedback as a client, you can help freelancers and agencies identify their strengths and weakness...

Sometimes you need to reorganize. You can move active contracts between teams without disrupting work on the contract.Move a contract to a different teamFirst, let your freelanc...

You might need to pause a contract to stop a freelancer from logging more hours until you are ready to restart the work.To pause the contract Go to View contracts on your dashbo...

You know the value of freelancers who are perfect for your projects, and the importance of staying connected with them. Showing appreciation for exceptional work can help, and b...

Hourly contracts on Upwork are billed weekly based on the freelancer’s work diary, with charges processed every Monday and a review period lasting until Friday. Clients can view...

Feedback is important to any business. It can help you identify strengths and weaker areas, build your brand, let others know what to expect when working with you, and draw thos...

Once you’ve developed a relationship with a freelancer, you may want to keep working with them past your original contract end date.The first step is to talk to your freelancer ...

Clients can respond to feedback within 28 days of a contract ending, or report it if it's being misused. While most feedback can't be removed, Upwork may take action in rare cas...

The work diary helps you monitor your freelancers’ activity and helps smooth out the billing process. It’s a visual record of your freelancer's activity on a given project.Here’...

Does your process in steps look a little different than below?We’re improving the process to make paying easier, and you may see different variations as we develop and test impr...

Upwork’s Members & Permissions feature helps businesses securely manage account access for multiple internal users. Admins can assign roles like Finance Admin, Account Admin, Re...

If you and your freelancer want to switch your contract type from hourly to fixed-price (or vice-versa), you’ll need to start a new contract.To do so: End your curren...

Statuses on a contract indicate if work is being done and what actions can be taken. This way, you and your freelancer can always stay aligned.Types of statusesActive: This indi...

Teams help you work efficiently. They make it easy to organize different departments, groups, or functions within your Upwork account. By dividing contracts for each group into ...

To help you organize and complete your projects, we created contract workrooms.The contract workroom is a page with everything you need to collaborate with talent on contracts, ...

The contract workroom is your home base for each contract. Here you’ll find information you need to manage you and your talent’s work, including timesheets, uploaded files, mess...

Two of the most important parts of developing strong working relationships and having projects run smoothly are staying organized and communicating with your freelancer. Because...