Activities are used to tag your freelancer's time to different types of work, projects, or other trackable items within a single hourly contract. Freelancers can select from the...

Sometimes multiple people in a single organization need to work with freelancers on different projects, or have different roles in the freelancer search process. To help your bu...

This beta feature is only available to Top Rated talent at this time, but we're working on opening it up! Join the waitlist. Working with others can make complex projects simp...

Are you an Enterprise customer? If you are enrolled in Compliance Services, please contact your Enterprise Program Success Manager to make contract changes. On Upwork, only the ...

Reports offer simple ways to track activity on Upwork. Contract history reports allow you to track and manage important aspects of your work like how many contracts are assigned...

At times a freelancer or agency might want to change the feedback they left for you. Before they can edit their feedback, they must contact you and ask your permission to do so....

When work is completed on a fixed-price contract and no further milestones are required, you can end the contract. It’s always smart to talk with your freelancer or agency first...

An important, last step in your project includes ending the contract you have with your freelancer and leaving feedback on their performance once the work is done. This feedback...

If you have a team of freelancers that is not currently working on a project, the account owner can hide the team so that it won't appear in your list of teams or on other Upwor...

You have two contract options when you create a job post: Hourly Contract: You’ll pay your freelancer an hourly rate ($3.00 USD minimum per hour) for the time they work on your...

When you have an hourly contract, the freelancer enters the time that they work on your project, and you can review it at the end of every week. We will release payment to the f...

We understand the importance of being able to give and receive feedback. When you provide feedback as a client, you can help freelancers and agencies identify their strengths an...

You may have times when you need to reorganize your teams. If you need to move a freelancer’s contract, you can do so by creating a new contract and closing out the old one. Mov...

In today’s fluid business environment, sometimes you need to make changes to who is on what team. While there is no option to switch teams for contracts, you can add someone to ...

You might need to pause a contract to stop a freelancer from logging more hours until you are ready to restart the work. To pause the contract Go to Jobs › My Jobs and find th...

You know the value of freelancers who are perfect for your projects, and the importance of staying connected with them. Showing appreciation for a job well done is important, an...

Hourly contracts include three types of payments to freelancers: The payment you make for the hours recorded in your freelancer’s Work Diary Manual payments or bonuses (optiona...

Feedback is important to any business. It can help you identify strengths and weaker areas, build your brand, let others know what to expect when working with you, and draw thos...

Once you’ve developed a relationship with a freelancer, you may want to keep working with them past your original contract end date. The first step is to talk to your freelancer...

Ideally, feedback helps both clients and freelancers identify their strengths and areas that might need improvement, as well as helping other users in the marketplace learn more...

When your freelancer or agency submits a milestone for your approval, you have 14 days to review. If you do not take action within that time, that is considered approval and fun...

To help you monitor your freelancers’ activity and smooth out the billing process, we offer the Work Diary. The Work Diary is a visual record of your freelancer's activity on a ...

We know that every client’s needs are different. Some have one person making decisions about projects and freelancers, while others have a whole team who need access to the acco...

If you and your freelancer want to switch your contract type from hourly to fixed-price (or vice-versa), you’ll need to start a new contract. To do so: End your current contrac...

Teams help you work efficiently. They make it easy to organize different departments, groups, or functions within your Upwork account. By dividing contracts for each group into ...

To help you organize and complete your projects, we created contract workrooms. The contract workroom is a page with everything you need to collaborate with talent on contracts,...

The contract workroom is your home base for each contract. Here you’ll find information you need to manage you and your talent’s work, including timesheets, uploaded files, mess...

Two of the most important parts of developing strong working relationships and having projects run smoothly are staying organized and communicating with your freelancer. Because...