Articles in this section

✓ Add and use Activity codes

Activities are used to tag your freelancer's time to different types of work, projects, or other trackable items within a single hourly contract. Freelancers can select from the...

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✓ Add or remove team members

Sometimes multiple people in a single organization need to work with freelancers on different projects, or have different roles in the freelancer search process. To help your bu...

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✓ Change your freelancer's hourly rate

Your options for changing a freelancer’s rate depend on the type of Enterprise services your company is using. Enterprise Standard If you are an Enterprise Standard user, onl...

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✓ Create a contract history report

Reports offer simple ways to track activity on Upwork. Contract history reports allow you to track and manage important aspects of your work like how many contracts are assigned...

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✓ Enable freelancers to change feedback

At times a freelancer or agency might want to change the feedback they left for you. Before they can edit their feedback, they must contact you and ask your permission to do so....

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✓ End a fixed-price contract

When work is completed on a fixed-price contract and no further milestones are required, you can end the contract. It’s always smart to talk with your freelancer or agency first...

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✓ End an hourly contract

When the work and collaboration on a contract is done, you can end the contract and leave feedback on your freelancer’s performance. Ending an hourly contract Before you end a ...

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✓ Hide a team

If you have a team of freelancers that is not currently working on a project, the account owner can hide the team so that it won't appear in your list of teams or on other Upwor...

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✓ Hourly vs. Fixed-Price Projects

You have two contract options when you create a job post: Hourly Contract: You’ll pay your freelancer an hourly rate ($3.00 USD minimum per hour) for the time they work on your...

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✓ How hourly contracts work

When you have an hourly contract, the freelancer enters the time that they work on your project, and you can review it at the end of every week. We will release payment to the f...

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✓ Invite a coworker

Collaboration and teamwork is an important part of any business. When you need to work with someone from your company on Enterprise, you can easily invite a coworker. Invite a c...

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✓ Leave feedback for your freelancer

We understand the importance of giving and receiving feedback. When you provide feedback as a client, you can help freelancers and agencies identify their strengths and weakness...

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✓ Move a contract to a different team

You may have times when you need to reorganize your teams. If you need to move a freelancer’s contract, you can do so by creating a new contract and closing out the old one. Mov...

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✓ Move freelancer to a different team

In today’s fluid business environment, sometimes you need to make changes to who is on what team. While there is no option to switch teams for contracts, you can add someone to ...

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✓ Pause an hourly contract

You might need to pause a contract to stop a freelancer from logging more hours until you are ready to restart the work. To pause the contract Go to View contracts on your das...

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✓ Pay a bonus

You know the value of freelancers who are perfect for your projects, and the importance of staying connected with them. Showing appreciation for exceptional work can help, and b...

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✓ Pay for hourly contracts

Hourly contracts include two types of payments to freelancers: Payment you make for the hours recorded in your freelancer’s Work Diary Manual payments or bonuses (optional and ...

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✓ Read feedback

Feedback is important to any business. It can help you identify strengths and weaker areas, build your brand, let others know what to expect when working with you, and draw thos...

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✓ Request a contract extension

Once you’ve developed a relationship with a freelancer, you may want to keep working with them past your original contract end date. The first step is to talk to your freelancer...

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✓ Respond to or report feedback

Ideally, feedback helps both clients and freelancers identify their strengths and areas that might need improvement, as well as helping other users in the marketplace learn more...

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✓ Review a Work Diary

To help you monitor your freelancers’ activity and smooth out the billing process, we offer the Work Diary. The Work Diary is a visual record of your freelancer's activity on a ...

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✓ Review and pay for fixed-price contracts and milestones

Does your process in steps look a little different than below? We’re improving the process to make paying easier, and you may see different variations as we develop and test imp...

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✓ Set team permissions

We know that every client’s needs are different. Some have one person making decisions about projects and freelancers, while others have a whole team who need access to the acco...

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✓ Switch your contract type

If you and your freelancer want to switch your contract type from hourly to fixed-price (or vice-versa), you’ll need to start a new contract. To do so: End your current contrac...

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✓ Understand contract status

Statuses on a contract indicate if work is being done and what actions can be taken. This way, you and your freelancer can always stay aligned. Types of statuses Active: This ...

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✓ Use teams

Teams help you work efficiently. They make it easy to organize different departments, groups, or functions within your Upwork account. By dividing contracts for each group into ...

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✓ Use the contract workroom

To help you organize and complete your projects, we created contract workrooms. The contract workroom is a page with everything you need to collaborate with talent on contracts,...

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✓ Use the contract workroom for Enterprise

The contract workroom is your home base for each contract. Here you’ll find information you need to manage you and your talent’s work, including timesheets, uploaded files, mess...

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✓ Use to-do lists

Two of the most important parts of developing strong working relationships and having projects run smoothly are staying organized and communicating with your freelancer. Because...

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