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Control your AI preferences

AI features on Upwork require certain data to function. With your company’s permission, we use this data to enable AI features that aim to improve your experience and efficiency...

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✓ Allow cookies and tracking content in Mozilla Firefox

To use Upwork to its fullest on Firefox, you’ll need to allow cookies and tracking content. We use these settings to give you a better experience on Upwork’s website. To allow c...

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✓ Allow screenshots and webcam for MacOS

If you are having trouble with your webcam, microphone access, or taking screenshots, you may simply need to change permission on your MacOS (Operating System). Depending on you...

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✓ Configure Upwork microapps for Citrix Workspace

The Upwork microapps for Citrix Workspace can help you save time and effort by giving you direct access to many of Upwork's features right in your company's workspace. What is C...

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✓ Edit email info in a federated SSO account

If you are working with a company that uses a federated Single Sign-On (SSO) account, you will not be able to change your email or security question. When you use a federated SS...

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✓ Enable third-party cookies in supported browsers

Like most sites, Upwork employs cookies on our pages. We know that your privacy is important to you so we only use them when it’s important to do so — such as for personalizing ...

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✓ Integrate Jira

To help organize and track different work on your projects, you can link your Upwork and Jira accounts in conjunction with the Activities feature. With Activities, you can tag a...

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✓ Set up Enterprise Single Sign-On

As an Enterprise client, you have access to capabilities that allow you to access and use Upwork in the ways that work best for you. Security Assertion Markup Language (SAML) ba...

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✓ Troubleshoot Enterprise SSO

While setting up Enterprise Single Sign-On, you might receive one of several errors. You can find the error description and troubleshooting tips in the table below. Error Me...

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✓ Troubleshoot Upwork Desktop App

tracking time app doesn't work, time tracker doesn't work, time tracker is broken, tracking time app not working ✔️ We are making updates to the Upwork Desktop App and starting ...

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✓ Troubleshoot Upwork Desktop App (Linux)

✔️ We are making updates to the Upwork Desktop App and starting on Monday, Oct. 30, 2023, we will gradually send out an automatic pop-up notification to customers to complete th...

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✓ Use face or fingerprint recognition on our mobile app

  We know you want the flexibility to work where, when, and how you like. We built the Upwork mobile apps with this flexibility in mind, as well as the mobile-friendly experienc...

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✓ Use SAML for Single Sign-On

To help simplify and secure operations on client teams with many accounts, Upwork offers Single Sign-On (SSO) capabilities by leveraging Security Assertion Markup Language (SAML...

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✓ Use the Upwork Desktop App

To help make getting work done easier, the Upwork desktop app is designed for collaboration. To help make work safer, it includes Payment Protection. Everyone can use it to send...

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