Use Messages

Messages is a chat-based communication and collaboration platform. You can chat with your clients, freelancers, and team members in real time or have the conversation waiting fo...

Troubleshoot Messages

Types of Errors: Unable to Load Messages error or Messages panel fails to load at all (no error displayed) Unable to Authenticate User error Unable to Load Messages Receiving ...

Video and Voice Messaging

Live video/voice messaging is available in every Upwork Messages chat room. It also supports screen sharing while in a video session on the web. To start a video/voice conversat...

Supported Attachment File Types

Most file types are accepted, including .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The acceptable file types are the same everywhere attachments are available (proposals, jo...

Screenshot Tool

A screenshot tool is available via the Upwork Desktop App in every Upwork Messages chat room. (currently unavailable on web and mobile) Click the screenshot icon at the right o...