Messages

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Recorded Zoom Meetings in Messages

You may have times when you need to record a meeting for sharing with your team or following up on tasks later, for example. You can easily start recorded meetings right in Upwo...

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Supported Attachment File Types

To help your work flow smoothly and efficiently, most file types are accepted on the Upwork platform. This includes .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The supported ...

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Troubleshoot Messages

Types of Errors: Unable to Load Messages error or Messages panel fails to load at all (no error displayed) Unable to Authenticate User error While we are always working to imp...

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Use Messages

Note: You may see a client profile dropdown on the sidebar of your incoming messages from clients. If so, you can open it to learn more about the client. We’re testing this fea...

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Use Screenshots in the Desktop App

Screenshots can help you communicate quickly with a client or freelancer — for example, you can show progress on a logo, draw attention to specific data, or ask questions about ...

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Using Loom Video in Messages

When work is done outside an office and across time zones, communication becomes even more important. Loom is a video messaging tool in Upwork Messages that makes work collabora...

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Video and Voice Calls

Better communication leads to better work. You can make a video or voice call on Upwork anytime by using Zoom. You'll start the call right from Upwork Messages and you don't nee...

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