Loading
{ "global": { "icon": "info", "start": "", "end": "" }, "responsive_group_1": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" }, "responsive_group_2": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" } }

Articles in this section

How to use Zoom for video and voice meetings

Upwork's integration with Zoom enables video and voice meetings directly within Upwork Messages, without the need for a Zoom account. You can easily start, join, or schedule a Z...

Continue reading
Recorded Zoom meetings in Messages

You may need to record a meeting to share with your team or follow up on tasks later. You can easily start recording meetings right in Upwork Messages with Zoom.Start a recorded...

Continue reading
Supported attachment file types

Most file types are accepted on the Upwork platform. This includes .doc, .docx, .pdf, .txt, .ppt, .gif, and .png. The supported file types are the same everywhere attachments ar...

Continue reading
Troubleshoot messages

If Upwork Messages won't load or shows errors like "Unable to Authenticate User," it may be due to blocked WebSocket connections or disabled browser cookies. Enable WebSocket ac...

Continue reading
Use Messages

.Upwork Messages enables professional communication through chat, video, file sharing, and notes within project-specific rooms. Users can search, edit, or delete messages (withi...

Continue reading
Use screenshots in the desktop app

You can capture and share screenshots directly in Upwork Messages using the Upwork Desktop App, making it easy to highlight visual elements or draw attention to specific documen...

Continue reading
Using Loom video in Messages

Upwork’s Loom integration lets users record and share screen, voice, and video messages directly within Messages, enhancing clarity and saving time. Up to five videos can be sha...

Continue reading

Get Support

Log in for personalized service and assistance.

Learning Hub

Expand your Upwork knowledge.