Articles in this section

Dispute Non-Release of a Milestone Payment

While we hope that all freelancer and client relationships and projects will run smoothly, we understand that occasionally you may have a disagreement with a client about the wo...

Client Disputed My Hours

Clients can file a dispute if they do not agree with the hours that you invoiced for the previous week while working on their project. If your client files an hourly dispute, we...

Unresponsive Clients

Your client may have times when they do not respond or communicate as quickly as usual for many reasons — busy on several projects, technical issues, a family emergency, etc. Ho...

Give a Refund

Looking for Connects refund information? Go here.   Need to remove time for hours that haven’t billed yet on an active contract? Go here. Even the best freelancers make mistak...

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