Reports offer simple ways to track how many hours your team logs and payments you have made. They also help you see what your team members are working on currently. To find your...

Your weekly billing summary includes all your charges from the past week. It is broken down into three sections: Fixed-Price Milestones, Timesheets (weekly bills) for hourly con...

All payments on your Reports > Transaction History have official invoices that are ready to be downloaded or printed. Invoices are for record-keeping purposes only. The finan...

Are you an Enterprise customer? Continue reading below. If your company requires Purchase Order (PO) numbers on invoices, you can set one in your team settings. To set a PO nu...

Transactions on fixed-price contracts have more complex back-end accounting than on hourly contracts because funds are being moved around in more steps. Fixed-Price Transaction ...

Before you contact Upwork to request a refund for a charge you don't recognize, follow the steps below. Compare your purchase history with the charges on your billing statement...