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Enable clients to change feedback

We know that client feedback is important to you. That’s why once a client leaves feedback, they can’t change it without getting your permission first.To enable changes Go to Co...

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Give feedback

This article explains how freelancers on Upwork can leave feedback for clients, emphasizing the importance of honest, professional reviews and detailing the 14-day double-blind ...

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Respond to or report feedback from your client

This article explains how freelancers can respond to or report client feedback on Upwork. While responses allow you to clarify or address concerns professionally, reporting is r...

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See and share feedback from clients

Positive reviews and recommendations from previous clients are the best tools for winning new contracts. To help you with this, we designed a process for you and your clients to...

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Testimonials

We know how important it is for you, as a freelancer, to put your best foot forward with potential clients. That’s why we support testimonials, a way to highlight the awesome wo...

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Understanding our approach to poor contract outcomes

Trust and safety is a top priority for Upwork, and our goal is to help clients find trusted freelancers who can get their projects done, while providing you with a safe and trus...

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