Feedback

Articles in this section

Enable clients to change feedback

We know that client feedback is important to you. That’s why once a client leaves feedback, they can’t change it without getting your permission first. To enable changes Go to...

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Give feedback

Feedback is important to any business or professional. When you provide feedback to others, you can help them identify their strengths and weaknesses and show appreciation for t...

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Respond to or report feedback from your client

Feedback is important for you and your business. If you have a problem with some feedback that you received, you have two options. Respond — Post a response that will be visib...

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See and share feedback from clients

Positive reviews and recommendations from previous clients are the best tools for winning new contracts. To help you with this, we designed a process for you and your clients to...

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Testimonials

We know how important it is for you, as a freelancer, to put your best foot forward with potential clients. That’s why we support testimonials, a way to highlight the awesome wo...

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Understanding our approach to poor contract outcomes

Trust and safety is a top priority for Upwork, and our goal is to help clients find trusted freelancers who can get their projects done, while providing you with a safe and trus...

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