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Arbitration

Arbitration is part of the dispute process that’s available on fixed-price contracts if a freelancer and client are unable to reach an agreement through Upwork’s dispute or medi...

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Automatic Payment Schedule

To help give you control of your earnings and allow you to better focus on your projects, we created the “set it and forget it” payment schedule feature. Your earnings are autom...

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Chargebacks

A chargeback is what happens when someone contacts their bank and asks them to reverse a payment they already made. When this happens, the bank or credit card company lets us kn...

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Chargebacks

A chargeback is what happens when someone contacts their bank and asks them to reverse a payment they already made. When this happens, the bank or credit card company lets us kn...

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Direct to Local Bank Fees and Timing

We do everything we can to make getting your funds simple and straightforward, but sometimes there are rules we have to follow. Depending upon your home country or bank, Direct ...

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Direct to US Bank (ACH) Fees and Timing

Your earnings are a reflection of the hard work and time you’ve put into your projects. Direct to U.S. Bank lets you set up convenient direct deposits for your payments from cli...

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M-Pesa Fees and Timing

Timing In most cases, your payment transfers immediately. However, there are occasions when it may take up to 5 business days to receive your payment. If it has been more than f...

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Payoneer Fees and Timing

We know that getting paid is essential. To make it easy, we have set up several ways for you to transfer your money from Upwork. If you live outside the U.S. or India, one of th...

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PayPal Fees and Timing

Timing At Upwork, we’re always working to make processes as smooth as possible, especially when it comes to your money. That’s why we give you payment options, including PayPal...

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Wire Transfer Fees and Timing

Since you could be working from one of 180+ countries, you need options. That’s why we offer wire transfers — a great way for you to access your payments if you have a valid ban...

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