For feedback to be trusted and meaningful, it needs to be genuine. Feedback building is intentional manipulation of feedback for yourself or someone else. This violates Upwork’s...

For feedback to be trusted and meaningful, it needs to be genuine. Feedback building is intentional manipulation of feedback for yourself or someone else. It violates Upwork’s T...

Upwork is a place where professionals connect and work together. So whether you're a client or a freelancer, it's good to keep your communication professional too. Here's what t...

Having a professional profile that clearly outlines your skills is a great way to set yourself up for success in our work marketplace. Here are a few tips for standing out from ...

Upwork is a marketplace built for professional jobs that can typically be done on a computer, rather than, say, physical labor. We want to be sure freelancers aren’t offered wor...

As a work marketplace, we rely on all our customers being honest and following the rules. So if you see someone breaking our Terms of Service (TOS), use the "Flag as Inappropria...

If you've seen an email from Trust & Safety (T&S), you're probably wondering who we are and why we exist. Here's what you need to know. Why do we have a Trust & Safety team, and...

Welcome! We're really glad you've chosen to grow your business on Upwork. For you to thrive, our work marketplace needs to be a safe and trusted place to do business. That's why...

If you're a freelancer, you need a photo as it's often the first thing another user will notice about you. So we have a few guidelines about what yours should (and shouldn't) lo...

Did someone ask to make a payment outside Upwork? Getting paid outside Upwork is dangerous and against our Terms of Service. Help us keep Upwork safe by reporting it. Report C...

It's against our Terms of Service (TOS) to share your contact information or to ask others to share theirs before a contract starts. That includes a phone number, user ID for co...

Did someone ask to talk outside Upwork before starting a contract? Communicating with users outside Upwork before starting a contract is dangerous and against our Terms of Serv...

Report unsolicited contact Report it to us if someone contacts you outside of Upwork using info found on Upwork. Report Unsolicited Contact Our marketplace was designed so th...

We designed our marketplace so that you can find and work with each other as quickly and easily as possible, on your own terms and without intervention from us. If you're hiring...

At Upwork, we seek to create a safe, reliable place for clients and freelancers to make connections, grow their businesses, and collaborate on projects. Our network stretches ac...

  When you create an account on Upwork, we require that you follow our Terms of Service (TOS). To view the full TOS, see here.