Upwork and COVID-19

The Upwork community unites talent across 180+ countries, and we're proud to host a marketplace full of opportunities. COVID-19 has created uncertainty for all of us. We're work...

Upwork's Commitment to Nondiscrimination, Inclusion, and Respect

Upwork’s mission is to create economic opportunities so people have better lives. Key to our mission is that these opportunities should be equally available to all qualified tal...

Terms of Service

Terms of Service User Agreement Privacy Policy GDPR API Terms of Use Cookie Policy Hourly, Bonus, and Expense Payment Agreement with Escrow Instructions Escrow Instructions Fee...

Compliance Notice (Client)

Are you a freelancer? Click here. You have received a notice that your Upwork account may be closed in 60 days because we have become aware of a possible violation of our Terms...

Compliance Notice (Freelancer)

Are you a client? Click here. You have received a notice that your Upwork account may be closed in 30 days because we have become aware of a possible violation of our Terms of ...

Subpoena Protocol

The following legal protocols are in place for the security of our community and to facilitate compliance. Serving U.S. and International Civil Subpoenas We comply with civil su...

Freelancer Violations and Account Holds

You are expected to comply with all Upwork Terms of Service and the failure to do so can result in account holds. Account holds lead to account interruptions, and consequences c...