Terms of Service

Any Hire is for clients and freelancers who met outside of Upwork. Freelancers can have contracts on Upwork that are initiated via Any Hire in addition to ones initiated by clie...

You cannot post misclassified content publicly on Upwork. Misclassified content: content generated by a freelancer or client that is posted in an incorrect location or using the...

Did someone ask to make a payment outside Upwork? Getting paid outside Upwork violates our Terms of Service and can result in permanent loss of your account if you participate....

Did someone ask to talk outside Upwork before starting a contract? Getting paid outside Upwork violates our Terms of Service and can result in permanent loss of your account if...

Having a professional profile that clearly outlines your skills is a great way to set yourself up for success in our work marketplace. Here are a few tips for standing out from...

This article provides an overview of Upwork's profile picture requirements, including requirements such as using a clear, professional headshot that shows your face, and avoidin...

Upwork is a platform for professionals to connect and work together. Whether you’re a client or a freelancer,it is crucial to follow our communication and payment guidelines str...

This article explains Upwork's policy prohibiting the sharing of contact information before a contract begins, highlighting potential consequences such as account restrictions o...

Confidentiality is an important part of building trust and good business relationships. To protect confidentiality, clients may ask you to sign an external non-disclosure agreem...

As a work marketplace, we rely on all our customers being honest and following the rules.So if you see someone breaking our Terms of Service (TOS), use the "Flag as Inappropriat...

Who you can hire Any Hire is for talent you’ve found on your own, outside of Upwork. They may also have a profile on Upwork, but as long as you found them independently, you ca...

Welcome! We're really glad you've chosen to grow your business on Upwork. For you to thrive, our work marketplace needs to be a safe and trusted place to do business. That's why...

This article explains Upwork’s contract conversion option, which lets clients and freelancers work together off-platform without violating the Terms of Service by paying a one-t...

  When you create an account on Upwork, we require that you follow our Terms of Service (TOS). To view the full TOS, see here.

We designed our marketplace so that clients and freelancers can find and work with each other as quickly and easily as possible, on your own terms and without intervention from ...

For feedback to be trusted and meaningful, it must be genuine. Feedback building is intentional manipulation of feedback for yourself or someone else. This violates Upwork’s Ter...

For feedback to be trusted and meaningful, it must be genuine. Feedback building is intentional manipulation of feedback for yourself or someone else. It violates Upwork’s Terms...

This article explains the types of jobs not allowed on Upwork, such as academic cheating, adult content, deceptive marketing, and physical or unsafe tasks. It clarifies that all...

Report unsolicited contact If someone contacts you outside of Upwork using info found on Upwork, report it to us immediately. Report Unsolicited Contact Upwork is designed for ...

If you've seen an email from Trust & Safety (T&S), you're probably wondering who we are and why we exist. Here's what you need to know. Why do we have a Trust & Safety team, and...

When you join Upwork, you agree to only ever create one main account. However, under that main account you can have the following: one freelancer profile, one agency profile, an...