Scam Prevention and Online Safety

Staying vigilant and using antivirus software are key to avoiding malware. Watch for unusual computer behavior like slowdowns, pop-up ads, or unauthorized changes. If malware is...

To stay secure on Upwork and beyond, regularly update your software, use trusted antivirus tools, and avoid downloads from unverified sources. Protect personal data with strong,...

If you’ve confirmed the presence of malware on your computer, you should take immediate steps to remove it.In many cases, your antivirus program can find and get rid of the malw...

Extensions, plug-ins, and add-ons all refer to third-party software that you can add to existing software on your computer, which is referred to as the host software. The purpos...

Looking for the way to report suspicious activity on Upwork? See this Help article.At Upwork, we take the security of our users very seriously. We are committed to tirelessly wo...

Reporting violations on Upwork helps protect the community. You can flag suspicious activity from freelancer profiles, portfolios, job posts, Project Catalog listings, messages,...

Honesty is critical on Upwork. Use your real name and business details, and only operate one main account—though client and freelancer profiles can coexist within it. Never shar...

If your Upwork account is compromised due to phishing, hacking, or unauthorized activity, report it immediately via the Contact Support page, including your name and user ID. Ch...

Upwork prioritizes platform safety by encouraging users to avoid off-platform transactions, protect login credentials, and report suspicious activity. Be alert for scams involvi...

Upwork uses system-level security measures including password protection, security questions, and optional features like mobile prompts and authenticator apps to safeguard user ...

Cybersecurity threats like phishing are increasing, making it crucial to verify emails claiming to be from Upwork. Look for blue checkmarks in Gmail, confirm the sender’s domain...

Upwork's "Verifying You Are Human" message is a security measure against bots and fraudulent activity. It may be triggered by VPNs, browser settings, or extensions. To resolve r...