Scam Prevention and Online Safety
Articles in this section
Detect Malware
While we work hard to keep our users safe, it’s always best for you to take control of your own online safety. In this article, you’ll learn some tips and best practices for det...
Continue readingGeneral Electronic Security
You are responsible for protecting your computer and your private information everywhere you go, including on Upwork. This article includes tips and best practices you can use t...
Continue readingGet Rid of Malware
If you’ve confirmed the presence of malware on your computer, you should take immediate steps to remove it. In many cases, your antivirus program can find and get rid of the mal...
Continue readingGuidelines for using Google Chrome extensions
Extensions, plug-ins, and add-ons all refer to third-party software that you can add to existing software on your computer, which is referred to as the host software. The purpos...
Continue readingReport Site Vulnerabilities
Looking for the way to report suspicious activity on Upwork? See this Help article. At Upwork, we take the security of our users very seriously. We are committed to tirelessly w...
Continue readingReport suspicious user activity
Why reporting matters You can help keep Upwork secure for you and everyone you work with on the platform. If you see a violation of the Upwork Terms of Service, we urge you to ...
Continue readingRepresent yourself authentically
Honesty is essential to building successful work relationships on Upwork. That’s why we ask you to only share accurate and truthful information about yourself. Information about...
Continue readingSecure a compromised account
We take safety and security on our platform very seriously. If you believe your Upwork account has been compromised by any of the following, please follow the steps outlined bel...
Continue readingStaying Safe on Upwork
We take great measures to keep our global marketplace safe, and we’re committed to doing our best to prevent or address suspicious activity. However, with so many users in the U...
Continue readingSystem-Level Security Measures
We take your security seriously. To help ensure that your information stays private and secure, we have implemented the following security measures at the system level. System-L...
Continue readingUpdates to operations in Myanmar
Note: This situation is evolving. We suggest bookmarking this Help page for quick reference as we will add any updates here, as we learn more. To help us process payments arou...
Continue readingValidate emails and allow-list domains
Our top priority is keeping you and your information safe while allowing you to fully leverage our platform. Cybersecurity threats are on the rise, with phishing attacks becomin...
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