Articles in this section

Detect Malware

While we work hard to keep our users safe, it’s always best for you to take control of your own online safety. In this article, you’ll learn some tips and best practices for det...

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General Electronic Security

You are responsible for protecting your computer and your private information everywhere you go, including on Upwork. This article includes tips and best practices you can use t...

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Get Rid of Malware

If you’ve confirmed the presence of malware on your computer, you should take immediate steps to remove it. In many cases, your antivirus program can find and get rid of the mal...

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Guidelines for using Google Chrome extensions

Extensions, plug-ins, and add-ons all refer to third-party software that you can add to existing software on your computer, which is referred to as the host software. The purpos...

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Report Site Vulnerabilities

Looking for the way to report suspicious activity on Upwork? See this Help article. At Upwork, we take the security of our users very seriously. We are committed to tirelessly w...

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Report suspicious user activity

Why reporting matters You can help keep Upwork secure for you and everyone you work with on the platform. If you see a violation of the Upwork Terms of Service, we urge you to ...

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Represent yourself authentically

Honesty is essential to building successful work relationships on Upwork. That’s why we ask you to only share accurate and truthful information about yourself. Information about...

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Secure a Compromised Account

We take safety and security on our platform very seriously. If you believe your Upwork account has been compromised by any of the following, please follow the steps outlined bel...

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Staying Safe on Upwork

We take great measures to keep our global marketplace safe, and we’re committed to doing our best to prevent or address suspicious activity. However, with so many users in the U...

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System-Level Security Measures

We take your security seriously. To help ensure that your information stays private and secure, we have implemented the following security measures at the system level. System-L...

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Updates to operations in Myanmar

Note: This situation is evolving. We suggest bookmarking this Help page for quick reference as we will add any updates here, as we learn more. To help us process payments arou...

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Validate emails and allow-list domains

Our top priority is keeping you and your information safe while allowing you to fully leverage our platform. Cybersecurity threats are on the rise, with phishing attacks becomin...

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