Articles in this section

Approaching Clients about Feedback

Feeling respected and appreciated for your work is important. Though some clients understand the difference that good feedback can make, others might need a nudge to leave any f...

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Enable Freelancers to Change Feedback

At times a freelancer or agency might want to change the feedback they left for you. Before they can edit their feedback, they must contact you and ask your permission to do so....

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How we use client feedback to maintain marketplace quality

Trust and Safety is a top priority for Upwork, and our goal is to help you find skilled freelancers who can get your work done while maintaining a safe and trusted marketplace. ...

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Leave feedback for your freelancer

We understand the importance of giving and receiving feedback. When you provide feedback as a client, you can help freelancers and agencies identify their strengths and weakness...

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Mid-Contract Feedback

We know that feedback is important to any business, and we realize that you might not want to wait until the end of a longer contract to get feedback from your client. That’s wh...

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Read Feedback

Feedback is important to any business. It can help you identify strengths and weaker areas, build your brand, let others know what to expect when working with you, and draw thos...

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Respond to or Report Feedback

Ideally, feedback helps both clients and freelancers identify their strengths and areas that might need improvement, as well as helping other users in the marketplace learn more...

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