Client Account Settings

  I can't log in, I cannot log in, I forgot my password, Login is imposible, I need help logging in, I forgot my password, I'm unable to log in Forgotten password On the Upwork...

We know at times you may need to update your account and company information, and we’ve worked to make it as simple as possible. Here’s what you can update at any time by going ...

This article explains the identity verification process on Upwork, detailing the different methods such as government ID and location verification. It outlines what freelancers ...

At Upwork, we process your data responsibility and securely, and we take that commitment seriously. We may leverage certain platform data as we build AI features that aim to imp...

When things go wrong, our support team might need technical information to help fix the problem. For example, we might ask for a HAR file, or a log of network requests, to help ...

When you create your Upwork account, you have the option to do so with your Apple ID/email account. However, depending on how you do it, you may unintentionally block us from se...

To build trust, we may ask you to visually verify your profile to make sure it’s you when you work on Upwork. In most cases, we’ll be able to verify your identity within minutes...

Getting notifications on Upwork is essential to building great work relationships in real time. That's why we automatically send you notifications when you get a message, and ma...

If you suspect that your account has been compromised, go here to report the problem to our support team. You can manage your login options within your settings, under the Passw...

Accurate contact information helps freelancers and Upwork team members connect with the right people in your business. Your company’s owners and members with admin permissions c...

We know that your work life is multidimensional — that’s why you can use our marketplace as a freelancer, an agency, and a client. You will use the same account to log in to Upw...

You can only have one account, but you can use that account to create more than one company. This is one of the ways we give you the flexibility to achieve multiple goals on Upw...

This article explains how to close an Upwork account, including the necessary steps for freelancers, clients, agency owners, and team members. It outlines key requirements such ...

It’s important to keep your personal information protected. One safeguard we provide is two-step verification, which provides an extra layer of security at login and when you ac...