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Forgot Password or Security Answer

Can't log in or verify because you forgot your password or security question? Don’t worry, you can easily reset them yourself as long as you have access to the email you use for...

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Edit client account information

We know at times you may need to update your account and company information, and we’ve worked to make it as simple as possible. Here’s what you can update at any time by going ...

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Control your AI preferences

AI features on Upwork require certain data to function. With your permission, we use this data to enable AI features that aim to improve your experience and efficiency on Upwork...

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Generate a HAR file for support

When things go wrong, our support team might need technical information to help fix the problem. For example, we might ask for a HAR file, or a log of network requests, to help ...

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Email issues with using your Apple account to sign in to Upwork

When you create your Upwork account, you have the option to do so with your Apple ID/email account. However, depending on how you do it, you may unintentionally block us from se...

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Manage Notifications

Getting notifications on Upwork is essential to building great work relationships in real time. That's why we automatically send you notifications when you get a message, and ma...

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Manage your password and security question

If you suspect that your account has been compromised, go here to report the problem to our support team.   As a best practice for keeping you and your information safe, we reco...

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Edit Your Company Information

Accurate contact information helps freelancers and Upwork team members connect with the right people in your business. Your company’s owners and members with admin permissions c...

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Be a Client and a Freelancer

We know that your work life is multidimensional — that’s why you can use our marketplace as a freelancer, an agency, and a client. You will use the same account to log in to Upw...

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Create Another Company

You can only have one account, but you can use that account to create more than one company. This is one of the ways we give you the flexibility to achieve multiple goals on Upw...

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Close my account

At Upwork, we work hard to be your home for work. We’re sorry that you feel like we couldn’t be yours. If you’re here because you’re having a frustrating issue and haven’t given...

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Two-Step Security Verification

It’s important to keep your personal information protected. One safeguard we provide is two-step verification, which provides an extra layer of security at login and when you ac...

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