This article explains how to download and install the Upwork Desktop App on Windows, Mac, and Linux, including steps for resolving common issues like antivirus conflicts or Mac security warnings. It also notes that Chromebooks are not officially supported and provides links for troubleshooting. - AI helped create this summary
Having trouble with the app? Find troubleshooting tips here.
To make work more convenient, we developed the Upwork Desktop App. This app lets you track your time, message with clients, and use our Zoom video integration or Upwork’s video meeting service for high-quality video calls. (Upwork’s video meeting service is not available to everyone yet.)
Follow the instructions specific to your operating system below to download the desktop app.
You may have to temporarily disable your antivirus software and close any unnecessary programs that are running on your computer to complete the download.
If you are downloading an update, we recommend that you uninstall any previous versions of the desktop app that you already have on your computer first, then run the installer as an administrator. Please check below for operating system specific installation instructions.
Operating Systems
Windows
To install the desktop app on Windows
- Download the app here
- Open the UpworkSetup.exe file from your Downloads folder
- Choose Run and follow the on-screen instructions
Mac
To install the Upwork Desktop App on Mac:
- Download the app here
- Open UpworkTeam.dmg and drag the Upwork Desktop App to your applications folder
If you see an “unidentified developer” error, follow the below instructions:
- Go to System Preferences › Security and Privacy › General
- Select Allow applications downloaded from anywhere
Apple introduced an app security option called Gatekeeper that blocks our ability to install or perform upgrades. Because our desktop app is not currently an Apple-certified app, you need to disable this setting to use it. To learn more about Gatekeeper, read this article from Apple Support.
Once you change this setting, you will no longer see the "unidentified developer" warning. However, you will still be prompted to give permission to open an unknown application when you download and open the desktop app the first time.
Linux
To install the Upwork Desktop App on Linux:
- Download the app here
- Select the file and click Install Package
- Go here for distribution-specific installation instructions
Note:
Chromebook is not one of our supported operating systems. Though workarounds may exist to download our app onto Chromebook (such as enabling Linux), some features of the app may not work, including features necessary for tracking time.
Having a problem with the app? Find troubleshooting tips here