Note:
This article is intended to improve the support chatbot's accuracy by providing it with more detailed information. For specific actionable options or additional assistance, please engage directly with the support chatbot.
Question: How does Upwork's weekly billing cycle work?
Answer: Upwork operates on a weekly billing cycle, which runs from Monday through Sunday. This cycle is designed to simplify the way freelancers bill for their hours and how clients make payments. Each week is considered a separate billing period. For hourly contracts, hours logged by freelancers during a week are summarized and then invoiced to the client at 12 noon UTC the following Monday. The client then has a review period, typically until the following Friday, to review and approve the hours submitted. Once approved, the payment is processed and funds become available to the freelancer on the following Wednesday.
Question: What is the freelancer review period and how does it work?
Answer: The freelancer review period offers freelancers a window to review and adjust their Work Diaries before the client's evaluation starts. This review period occurs every Monday from 00:00 midnight to 11:59 a.m. UTC, following the close of the previous week's billing period. During these hours, freelancers have the opportunity to make final adjustments to their logged hours to ensure that all entries are accurate and reflective of the work completed. Please remember that the switch to Daylight Savings Time does not affect UTC, so you have to consider any adjustments based on your own timezone.
Question: What is the client review period in Upwork’s weekly billing cycle?
Answer: The client's review period begins on Monday at 12 noon UTC following the close of the billing period and continues until the following Friday at 23:59 UTC. During this interval, clients have the opportunity to review the Work Diary to ensure that all logged hours accurately reflect the work performed. This period also allows clients to raise any issues or disputes regarding the hours billed. It is an essential phase that helps maintain trust and accuracy in the billing process between freelancers and clients on Upwork.
Important links: https://support.upwork.com/hc/en-us/articles/211063698-Weekly-billing-cycle.
