What happens if an agency member does not verify their identity?

We’ll place a hold on the account of an agency member who has not verified seven days after notification. The hold will prevent them from submitting proposals for new jobs, accepting direct hires, or showing up in search results on behalf of your agency. Also, we’ll delete any existing proposals the freelancer has submitted. Members can still work on existing contracts while on hold and will be able to verify their identity to earn the badge. Once they successfully verify, we’ll lift the related hold. We will not refund Connects for any deleted proposals.