Learn why Upwork logs you out automatically and how to fix it by clearing cookies, cache, or checking browser compatibility to restore your session.
Why am I being automatically logged out of Upwork?
If you are being automatically logged out of your Upwork account shortly after logging in or while navigating between pages, this is typically caused by "oversized cookies" stored in your browser. These technical files can become congested and cause our platform to not recognize you have an active session.
What should I do to prevent being automatically logged out of Upwork?
You can try two things to troubleshoot this issue:
1. Clear Upwork-specific cookies (quickest method)
We provide a dedicated tool to clear Upwork-only cookies without affecting your other saved passwords or browsing history on other websites. Here’s how:
- Go to upwork.com/clearcookies
- Follow the on-screen prompts
- Once finished, close your browser window entirely, reopen it, and log back in
2. Clear browser cache and all cookies
If the specific link above does not resolve the issue, you should clear the full browser cache and cookies.
- Go to your browser settings, find Privacy and Security
- Select Clear Browsing Data. Ensure the time range is set to All time and that Cookies and Cache are selected
Pro tip: Browser compatibility
To ensure the best experience and to avoid security-related logouts, please ensure you are using a supported browser. Read our browser requirements.