Job Success Score

Your JSS reflects your overall contract history with your clients on Upwork and is based on your (or your agency's) relationships and feedback. It takes into consideration a num...

If you believe there’s an error in your JSS calculation, please note that JSS is determined by an automated algorithm that ensures fairness and accuracy. Our calculations cannot...

Several key factors influence JSS: ✅ Positive Impacts on JSS: High client satisfaction (good public & private feedback) Long-term client relationships (clients who make paym...

The Job Success Score (JSS) is a performance metric that measures a freelancer’s overall success on the platform. It reflects client satisfaction, contract outcomes, and long-te...

The Upwork system takes snapshots of your 6-, 12- and 24-month history in the marketplace and calculates a score for each. The best score out of these moving time windows is you...

Your JSS appears once you have two or more contract outcomes within 24 months and outcomes with two or more clients during your time on Upwork. Job Success Score is calculated d...

As a freelancer, you can get direct insight into why your JSS may have changed in your Job Success insights. Your JSS can change for a number of reasons, even without recent act...

Your Job Success Score (JSS) can disappear if you do not meet the minimum criteria for it to be calculated. Here are the main reasons why your JSS might no longer be visible: ...

Your JSS may decrease due to several factors related to client feedback and contract outcomes. However, please note that our calculations are always accurate, as they are based ...