Connects

The number of Connects needed to submit a proposal can change while a job is live. This happens because we take several factors into account—like the size and scope of the proje...

You can't check the expiry date for specific Connects, but you can see how many Connects will expire in the next 30 days. In your Account Settings > Membership and Connects, und...

Connects expire one year from the date of issue.

All of your Connects will rollover (unless they expire). There is no limit on the amount of Connects you can hold.

If your account is active and your plan includes free Connects, you'll get them each month on the first day of your billing cycle, which you can see here. For example, if your c...

If the proposal was submitted under the agency, the Connects reward goes to the agency. If it was submitted under an individual freelancer account, then the free Connects are aw...

No, we’re not awarding Connects when you’re invited to interview for a job post without submitting a proposal first.

No, you can use either your earnings balance OR another billing method to pay for a membership or Connects. You can't combine payments from each to make one purchase.

Yes, you can purchase or earn an unlimited amount of Connects. Remember, Connects expire after a year, but we’ll notify you before they are due to expire. You can’t return Conne...

You can see how many Connects you need to send a proposal when you open the job post, below the Apply now and Save job buttons. The number varies per job, and we consider a rang...