Membership

If you cancel your Freelancer Plus membership, you’ll lose the 0% freelancer fee benefit on Direct Contracts and start paying the standard 5% fee on any existing and new ones.Fo...

When viewing a job post, scroll to the Activity on this job section. There, you will see the bid range, which includes the high, average, and low bid amounts. 

To keep your earnings private:Go to Profile SettingsScroll to Earnings Privacy and check the boxImportant reminder: This setting hides historical earnings on your profile. Your ...

To claim your custom profile URL:Go to Profile SettingsSelect the edit button next to Custom Profile URLEnter your preferred URLSelect Save when complete. If the URL is unavaila...

Billing dates are centered around your start date and are used to track the 10 monthly free Connects some freelancers may be eligible for. If you have received the error message...

Uma is Upwork’s Mindful AI, and is built into your everyday flow. Learn more here. 

To downgrade from Freelancer Plus to Freelancer Basic:Select your profile icon in the top right corner, then choose Membership plan from the drop-down selectionsSelect Change Pl...

The Freelancer Basic plan is your default free plan. The Freelancer Plus plan gives you access to benefits including 90 additional monthly Connects, full access to the latest to...

Connects expire one year from the date of issue. 

All of your Connects will roll over (unless they expire). There is no limit on the amount of Connects you can hold. 

Your plan will be billed every month on the same date that you sign up. Benefits are allocated monthly.For example, if you switch to the Freelancer Plus plan on July 3, your new...

To view the current cost for Freelancer Plus, select your profile icon and choose Membership plan from the drop-down selections. Then, choose Change Plan to see the price and ma...

No, cancellations will be effective as of your next renewal date, and we will not issue a refund.

No, you can use either your earnings balance OR another billing method to pay for a membership or Connects. You can’t combine payments from each to make one purchase. To downgra...

Yes, you can use your earnings to pay for a Freelancer Plus membership, as long as you have a sufficient balance available to cover the total cost. If you do not have enough in ...

If your account or billing method is suspended, your membership will be downgraded at the end of your billing cycle. You will not be charged for the next billing cycle.

You can change your monthly billing cycle date by downgrading to a Freelancer Basic plan before your billing date this month and then upgrading back to a Freelancer Plus plan th...