Loading
{ "global": { "icon": "info", "start": "", "end": "" }, "responsive_group_1": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" }, "responsive_group_2": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" } }

Articles in this section

How many job posts have placebo auctions for Boosted Proposals?

Only a very small amount of job posts receive placebo auctions. We only need a small percentage to get the data that will help us evaluate this feature. Whether a job’s auction ...

Continue reading
As a freelancer, how do I know if my boost was on a placebo job?

Immediately after submitting your proposal, you’ll see a message explaining that your proposal has not been boosted and that the job was randomly chosen to not have any proposal...

Continue reading
As a client, how do I know if my job post had a placebo auction for Boosted Proposals?

At the top of your stack of proposals, you’ll see a disclaimer that reads “No proposals are boosted on this job post.” If you click on the icon next to the disclaimer, you’ll se...

Continue reading
Do you take boosted Connects from freelancers in placebo auctions?

No, we do not take the boosted Connects you bid in placebo auctions. We do take the Connects used to apply to the job, because the job post is still real and your proposal was s...

Continue reading
Why are we using placebos for Boosted Proposals?

The nature of work is constantly changing and we want to be sure that the features we create help you succeed. Placebo auctions help us continually measure the impact of boostin...

Continue reading
My proposal dropped out of the boosted slots, but now it’s boosted again. What happened?

Your proposal may drop out of a boosted position if another freelancer outbids you or if you receive an eligible interaction. You may move back into a boosted slot if your boost...

Continue reading
I saw a message that said my proposal wasn't boosted. Why?

Learn more about Boosted Proposal placebo auctions here.

Continue reading
How are tie bids decided?

When two bids come in at the same amount, the bid that came in first wins the higher spot. 

Continue reading
How do I see what others are bidding?

You can see what others are currently bidding in real-time with the bid table. The refresh button will refresh the table and let you see the latest winning bids. 

Continue reading
How do I know if boosting my proposals is helping me get jobs?

You can see if you’re getting more jobs when you boost your proposals on your “My stats” page. To go to the page, select Stats and trends from the drop-down options under your p...

Continue reading
Can I boost my proposal again or update it?

No, you’ll only be able to boost your proposal once for any particular job, even if you’re outbid. If you submit your proposal without boosting it, you won’t be able to boost it...

Continue reading
What happens if I withdraw a proposal?

Boosted and unboosted proposals that are withdrawn are removed from the client’s list so they can no longer see them. If you withdraw a Boosted Proposal, you can’t submit it aga...

Continue reading
How are boosted and unboosted proposals separated for the client?

Boosted Proposals will be pinned to the top of the client’s Proposal Manager, meaning they see the Boosted Proposals first. All other proposals will be located below. 

Continue reading
When I boost a proposal, what does the client see?

If your bid is high enough and your proposal is boosted to a top spot, the client will see “Boosted” adjacent to your name. Your proposal will be in the top four proposals shown...

Continue reading
Do clients know I have used Connects to have my proposal boosted?

Yes. We’ve included a note that is visible to clients so they know freelancers use additional Connects to have their proposal in a top spot with the “Boosted” icon. 

Continue reading
How do I decide what to bid?

Like with any auction, a high bid increases your chances to win. But it’s good to consider the value of the job to you, and carefully review the post to make sure you are a grea...

Continue reading
How will Connects refunds work?

No Connects refunds will be issued for Boosted Proposals that receive an eligible interaction or are successfully boosted at the end of the auction.If you boost, but are knocked...

Continue reading
When and what will I be charged?

You are charged what you bid to boost if your Boosted Proposal receives an eligible interaction or your proposal is boosted at the end of the auction. Your Connects balance will...

Continue reading
What’s considered an eligible interaction?

Eligible interactions include:The client opens your proposalThe client sends an offer to youThe client shortlists your proposalThe client messages youThe client archives your pr...

Continue reading
What happens if I’m in a boosted slot but someone outbids me?

If you're outbid during the auction, your proposal will no longer be shown as boosted (it will still be visible, just lower on the list). If your proposal had an eligible intera...

Continue reading
What does “Promoted spaces at the top of the client’s proposal list” mean?

This is the total number of proposals that can be boosted for the job post. There are four slots available, meaning the top four bidders at any time will appear at the top of th...

Continue reading
If I don’t win the auction will the client still receive my proposal?

Yes, the client will still receive your proposal. It will appear in the list of proposals below the top four promoted slots for Boosted Proposals. 

Continue reading
I don’t see the option to boost my proposal. Why?

All Boosted Proposal auctions run for up to seven days or until the client makes their first hire. If the auction is closed or a hire has been made but the job is still open, th...

Continue reading

Get Support

Log in for personalized service and assistance.

Learning Hub

Expand your Upwork knowledge.