In most cases, your payment transfers immediately. However, there are occasions when it may take up to 5 business days to receive your payment. If it has been more than five business days, please contact us.
In addition to what Upwork charges, there may be additional costs on M-Pesa's side. M-Pesa's outgoing fees vary by method and amount. Please check with M-Pesa for fees.
Upwork currently offers M-Pesa as a payment method for freelancers in Kenya only. The following restrictions apply:
- You must use your own registered M-Pesa account
- M-Pesa has a current maximum of 70,000 KES per transaction. Their maximums may change at any time and without notice; please check with M-Pesa for their most current maximums