Extensions, plug-ins, and add-ons all refer to third-party software that you can add to existing software on your computer, which is referred to as the host software. The purpose of extensions is to add extra functions that the host software doesn’t include.
You are responsible for ensuring that any extensions you add to Upwork on your computer are safe for you to use and in compliance with Upwork’s Terms of Service.
If you use an extension, you are responsible for researching and understanding how it works, including what data it collects, what it does with that data, and how that extension interacts with the Upwork site and your account.
Any extension can include risks. If the extension is not trustworthy or secure, this could lead to phishing attacks, account takeovers, or other risks. It may affect your experience on our platform or result in other undesirable outcomes that Upwork has little, if any, ability to resolve or support.
Keeping everyone safe
This means many things, including that the extension cannot interfere with Upwork’s technology or tamper with our site or services in any way. Violations of our Terms of Service can result in temporary or permanent account suspensions.
We encourage you to perform adequate due diligence using various resources about extensions. For example, Google provides a badging system for extensions as well as its Chrome Web Store best practices. While third-party resources cannot guarantee a perfectly safe extension or compliance with our Terms of Service, they should help to identify potentially problematic extensions.
If an extension is using Upwork’s name or indicating endorsement by or affiliation with Upwork, please contact Upwork Support with the Get Support button on this page. Upwork does not endorse any third-party extensions.
Frequently Asked Questions