Learn how long direct to wallet transfers take, possible fees, and what to do if your withdrawal takes longer than expected.
In this article
- Which countries are available for direct to wallet?
- How long do direct to wallet transfers take?
- What fees should I expect when using direct to wallet?
Which countries are available for direct to wallet?
Availability depends on your profile country. You'll see your options when you add a withdrawal method. Currently available:
- Bangladesh: bKash, Nagad
- Indonesia: GoPay, OVO, Dana, ShopeePay, LinkAja, AstraPay, IMKas
- Pakistan: JazzCash, Easypaisa, NayaPay, SadaPay, Finja
- Philippines: GCash, PayMaya, GrabPay
- Kenya: M-Pesa
More countries and wallets are rolling out in phases — this list will be updated as new ones go live.
How long do direct to wallet transfers take?
In most cases, your withdrawal arrives within minutes. Occasionally it may take longer. If it's been more than 24 hours, please ensure there are no concerns from your wallet provider; otherwise, please contact us.
What fees should I expect when using direct to wallet?
Upwork charges a withdrawal fee that varies by direct to wallet. For withdrawals in local currency, the final amount you receive in your wallet is based on an exchange rate that includes currency conversion costs. No additional conversion fee will be deducted. Your wallet provider may also charge additional fees. Check with your provider for details.
Learn more about using direct to wallet and how to add it as a withdrawal method here.