If you believe your Upwork account has been compromised by a phishing attack or otherwise, please follow the steps outlined below.

  • Let us know! Report it to accountsecurity@upwork.com as soon as possible
  • Be sure to include your name, user ID, and an explanation of what you think has happened
  • Immediately change your password and security question. If you’re unable to log into Upwork in order to make these edits, it’s most likely because we put a hold on your account. This is a temporary measure we take to help protect you from further fraudulent activity

For an overview of online safety and security best practices, please visit our Security Center or check out our complete online security series below.

    1. General Electronic Security
    2. Staying Safe on Upwork
    3. Detect Malware
    4. Get Rid of Malware
    5. You are here — Secure a Compromised Account

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