Upwork’s Compliance Services help Enterprise clients manage worker classification by determining if a freelancer should be an independent contractor or an employee through Upwork’s staffing agency. Enrollment reduces misclassification risk and supports efficient onboarding. Clients not enrolled assume full responsibility for compliance and related liabilities.
Enrolling or Opting Out
You can work with your account team to determine whether Compliance Services are right for your company. They can go over pricing and the options for additional onboarding tasks.
If your company chooses not to enroll, your company will be solely responsible for the worker classification compliance of your freelancers and the liability that that entails. Reach out to your account team to upgrade to Compliance Services at any time.
Frequently Asked Questions
To determine if you are currently enrolled in Compliance Services, simply go to Settings › My Info › Company details. If it says Enterprise Compliance, you are. If it says Enterprise Standard, you are not.