Australia requires Upwork to collect goods and services tax (GST) and remit it to Australia's government unless you have provided a valid Australian Business Number (ABN) and acknowledge that you're registered for GST. If we do not have a valid ABN on file for your company, we will collect GST from you and remit it to the Australian government as of December 2023.
Examples of services that GST applies to in Australia
- Enterprise Service Fee
- Enterprise Service Fee Overage Fee
- Enterprise Subscription Fee
- Enterprise - Billing Fee
- Enterprise Service Fee (BYO)
- Enterprise - Payroll Service Fee (BYO)
- Enterprise Service Fee non-US
- Enterprise Service Fee US
When we charge tax, it’s because your government requires us to, which means this tax may change or apply to additional services in the future.
Provide an ABN
If you provide a valid ABN to Upwork and are registered for GST, we will not have to collect this tax from you.
For questions about GST in Australia, or to submit your ABN, please contact your account team or reach out to Enterprise Support for assistance.
Frequently Asked Questions
Australia’s GST applies to services we provide to both freelancers and clients, including Enterprise companies, if they reside, have a permanent address, or are established in Australia and have not provided us with a valid ABN.
We’re required to comply with the tax laws of the countries where we operate to continue to do business in those countries. Australia requires that we collect GST on Upwork services and remit them to your government unless we have a valid ABN on file for your company.
Examples of services that GST applies to include the following:
- Enterprise Service Fee
- Enterprise Service Fee Overage Fee
- Enterprise Subscription Fee
- Enterprise - Billing Fee
- Enterprise Service Fee (BYO)
- Enterprise - Payroll Service Fee (BYO)
- Enterprise Service Fee non-US
- Enterprise Service Fee US
This list is not static, and the types of taxable fees may change if the tax regulations of your government change.
No, if your company provides a valid ABN, we will not have to collect and remit GST for your company. To submit your ABN or get help with GST, please reach out to your company’s account team or contact Enterprise Support.