We’re glad to have you here, and we know you’re eager to hit the ground running. If you’re having trouble signing up, we’re here to help.

If you’re seeing error 500, error 403, or are unable to select a team, follow the steps below:

  1. Verify your details: Ensure that you have entered all the required details correctly, such as your name, email address, phone number, and password. Check for any typos or mistakes in the details
  2. Check your internet connection: A weak or unstable internet connection can cause issues while registering. Check your internet connection and try again
  3. Enable cookies: Like most sites, Upwork employs cookies on our pages. Enable third-party cookies and try again
  4. Disable browser extensions: Browser extensions can sometimes interfere with the registration process. Disable any browser extensions and try again
  5. Clear your browser cache: Clear your browser's cache and cookies to ensure that your browser is not using outdated information
  6. Try a different browser or device: Try registering using a different browser or device to see if the issue is browser or device-specific
  7. Check the status of Upwork: Check the website's status to see if there are any known issues. Visit the website's social media pages or search online to see if other users are experiencing similar issues
  8. Contact customer support: If you've tried all the steps above and still cannot register, contact support. Provide them with as much information as possible about the issue, including any error messages you've received

Frequently Asked Questions

How do I add myself to the correct team?

If you were invited by email, whoever invited you will have already selected the team you need to be part of. If you need to change that team, contact support. If you’re registering without an email invitation, you’ll be prompted to select the team you’d like to join.

What permissions should I have?

The amount of permissions you have determine what actions you can take on the platform. Learn more about permissions.

What browsers does Upwork support?

Upwork supports the two latest versions of the following browsers on desktop: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari. Learn more about supported browsers.

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