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[ "JSS", "Job Success Score", "filter-fl", "filter-ag", "FAQ" ]

When is my JSS calculated?

The Upwork system takes snapshots of your 6-, 12- and 24-month history in the marketplace and calculates a score for each. The best score out of these moving time windows is your JSS.

Three different Job Success Scores are calculated daily, and we’ll display your best score out of:

  • Your average JSS during the past 24 months

  • Your average JSS during the past 12 months

  • Your average JSS during the past 6 months

Note that any movement in this score (either up or down) reflects both recent activity and activity over a longer period of time (up to 24 months).

Only contracts with transactions within the past 24, 12, and 6 months will impact your Job Success Score, and the timing starts from the date of the most recent transaction within the contract (not the contract end date). Once a transaction occurs within a contract, it will be reflected in your JSS insights under either "Eligible jobs" or "Ineligible jobs" within 48 hours of the transaction date.

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