As a freelancer, you can get direct insight into why your JSS may have changed in your Job Success insights.
Your JSS can change for a number of reasons, even without recent activity. Typically, changes occur when new contracts are added that impact your JSS, or when older activity is aged out of your JSS. We display your best JSS score from the 6-, 12-, and 24-month periods that we use to calculate the JSS, and those time frames are updated daily.
For example, a contract will no longer count in your six-month JSS window once it is six months and one day old.
Your JSS can change because:
- You receive poor public or private feedback from one or more clients
- You receive very positive public or private feedback from one or more clients
- Past jobs are no longer considered because they fall outside the 24-month timeframe