Loading
{ "global": { "icon": "info", "start": "", "end": "" }, "responsive_group_1": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" }, "responsive_group_2": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" } }
[ "JSS", "Job Success Score", "filter-fl", "filter-ag", "FAQ", "FAQ-JSS" ]

Several key factors impact JSS:

Positive Impacts on JSS:

  • High client satisfaction (good public & private feedback)

  • Long-term client relationships (clients who make payments over 90+ days)

  • Completing contracts successfully and earning positive ratings

  • Higher-value projects contribute more positively

Negative Impacts on JSS:

  • Negative private feedback (even if public feedback is good)

  • Disputed contracts and poor client experiences

  • Lack of long-term contracts

  • Higher earnings jobs with bad reviews impact JSS more heavily

🔎 Contracts Without Earnings & JSS:

  • Contracts with no payment but with negative feedback can impact JSS

  • Contracts with no payment and no feedback do not impact JSS

Was this article helpful?

Upwork Help

Do you need additional help?

Get Support

Log in for personalized service and assistance.

Learning Hub

Expand your Upwork knowledge.